Senior Pension Administrator

We currently have an exciting position for a Senior Pensions Administrator to join an In house Pension team based in the North West. In this role, you’ll be responsible for delivering high-quality pension administration services across a variety of Defined Benefit (DB) and Defined Contribution (DC) schemes.

You’ll be reporting to the Pensions Administration Team Leader and working closely with internal stakeholders, such as Payroll and HR, as well as external partners including HMRC, IFAs, and the DC administration provider.

Key Responsibilities:

• Perform, check and review calculations across a range of DB pension processes, including retirements, deaths, and transfers out.
• Ensure SLA adherence by working closely with administrators and peers.
• Support calendar events, ad-hoc projects, and process improvements.
• Provide technical support and guidance to team members.
• Liaise with Client Relationship Management (CRM) to resolve member queries.
• Maintain accurate electronic filing and documentation.
• Help identify and implement process improvements.
• Develop knowledge of DC scheme operations and liaise with the DC provider when required.
• Gain a strong understanding of scheme rules, pension legislation, and the pension database.

About You:
✅ Experience:

• Previous pensions administration experience (essential).
• Solid knowledge of DB pension schemes.
• Familiarity with pension legislation and scheme rules.

✅ Skills & Attributes:

• Technically proficient with strong calculation and analytical skills.
• Proficient in Microsoft Excel and Word.
• Organised, with excellent attention to detail.
• Strong written and verbal communication skills.
• Customer-focused with the ability to work independently and collaboratively.
• A supportive and positive role model within the team.

What’s in it for you?
You’ll become part of a trusted and experienced team, playing a key role in supporting thousands of members in achieving their retirement goals. We offer a collaborative environment, opportunities for continued professional development, and the chance to work on meaningful projects.

Please quote 51523 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.