ER Manager

Alexander Lloyd is delighted to be partnering with a Sussex based organisation, on the recruitment of an ER Manager.

This role includes a mix of strategic and operational ER work and a high volume of complex ER cases.

The successful candidate will need to have worked in a similar high volume, fast paced role and have experience of dealing with complex ER cases through to resolution.

Key Responsibilities:

• Partner with senior leaders and People Partners to provide high-quality advice on a wide range of ER issues.
• Lead on complex casework, including disciplinary, grievance, redundancy, appeals and capability matters.
• Coach and support managers through sensitive situations, balancing legal risk with business priorities.
• Contribute to organisational change projects, offering ER insight on restructures and workforce planning.
• Analyse ER data and trends to identify root causes and recommend proactive improvements.
• Collaborate with L&D and external partners to design and deliver training that builds manager capability in handling everyday ER matters.
• Work closely with external legal advisors on complex cases, ensuring risks are managed effectively.
• Oversee the review and enhancement of ER policies, ensuring they reflect best practice and align with their culture.
• Lead, mentor, and develop the ER team, building expertise and consistency across all casework.
• Manage the relationship with the external HR consultancy, maintaining service quality and alignment with internal standards.

Qualifications & Experience:

• CIPD Level 5 (or equivalent) with substantial experience in an ER capacity
• Proven experience of working in a fast-paced environment
• Up to date with latest employment legislation
• People focused, with excellent relationship building skills
• Calm and objective under pressure
• Highly analytical with the ability to produce and interpret relevant KPIs and people metrics

Please quote 51968 when calling Martin at Alexander Lloyd or email them at mhe@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.