Senior Pension Administrator

Job Title: Senior Pensions Administrator
Location: Remote
Job Type: Full-time

The Role

Alexander Lloyd are seeking an experienced Senior Pensions Administrator to join an established Pension Administration firm on a fully remote basis. The role will be responsible for delivering high-quality service to both members and clients across Defined Benefit (DB) and some Defined Contribution (DC) pension schemes.

The role will focus on ensuring service excellence, supporting team development, and handling more complex pension administration tasks.

Key Responsibilities:

• Service member and client queries relating to DB and DC pension schemes
• Ensure service level agreements (SLAs) and performance standards are consistently met
• Deputise for the Team Leader when required
• Act as a senior technical reference point for complex and non-standard cases
• Review, check, and challenge work completed by junior team members
• Train, mentor, and support less experienced colleagues, including conducting regular feedback sessions

The Requirements

• Proven experience in administering occupational pension schemes
• Experience coaching and supporting junior team members
• Strong interpersonal and communication skills (written and verbal)
• Excellent organisational and time management abilities

In Return

• Offered a good salary, benefits package and generous bonus
• Fully remote working arrangements including flexibility around hours and working arrangements
• Excellent professional career progression opportunities

Please quote 52281 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.