• About the company:

    We’re delighted to be working with a leading UK Pensions Consultancy based in Edinburgh, who are now looking for an experienced Senior Pensions Administrator to join on a full-time and permanent basis. This is a hybrid role, working in the office two days per week.

    If you’re a detail-oriented, organised professional with a solid background in DB Pensions Administration, who enjoy supporting others, solving problems and making a real impact for clients – then this opportunity could be for you!

    About the position:

    As a Senior Pensions Administrator, you’ll play a key role in delivering first-class pensions administration services for a portfolio of Defined Benefit schemes. You’ll be the go-to expert in the team, ensuring accuracy, compliance and great client outcomes. Key responsibilities include:

    • Supporting, training and mentoring junior colleagues
    • Checking and authorising work to ensure accuracy and compliance
    • Calculating and processing a range of pension benefits
    • Liaising with clients, actuaries, and other third parties.
    • Participating in project work

    Key skills and experience required:

    • DB (Defined Benefits) pension scheme administration experience
    • Experience of checking work produced by junior members of the team
    • Strong knowledge of pensions legislation and regulations
    • Excellent communication and teamwork skills

    If you’re an experienced Pensions professional ready for your next challenge, apply today and take the next step in your career.

    Senior Pensions Administrator

  • About the company:

    Alexander Lloyd is recruiting for Senior Pensions Administrator in Edinburgh, a fantastic opportunity to join a market leading Pensions Administration business on a full time and permanent basis! The organisation is renowned for its people-first culture, offering employees a wide range of development opportunities across the business.

    About the role:

    As a Senior Pensions Administrator, you will be responsible for providing a wide range of administration services to a portfolio of Pension Schemes, mainly Defined Benefits however may include Defined Contribution & CARE schemes too. The successful candidate will play a vital role in mentoring and checking the work of junior Pensions Administrators. Key responsibilities include:

    • Completing complex BAU Administration cases, supporting on member and client queries in relation to DB and some DC pension schemes.
    • Assisting and processing manual calculations and payments of scheme benefits.
    • Liaising with stakeholders and confidently support on member enquires.
    • Allocating and checking work of junior members of the team.
    • Mentor, train and support junior members of the team where necessary
    • Deputise in the absence of the Team Leader.
    • Assist with ad-hoc routine project work as and when required.

    Key skills and experience required:

    • Current administration experience of Defined Benefits schemes; knowledge of Defined Contributions would be desirable but not essential.
    • Strong manual calculation experience.
    • Current experience of coaching and supporting less experienced administrators, including checking of work.
    • Excellent time management and organisational skills.

    Benefits:

    • Salary up to £40k DOE
    • Discretionary bonus
    • Hybrid working – x2 days per week
    • 25 days holiday + bank holidays + birthday leave. Option to purchase additional holiday days
    • Volunteering days
    • DC Workplace Pension Scheme
    • Flexible Benefits Scheme
    • Life Assurance
    • Income Protection
    • Health Cash Plan

    If you meet the key skills and experience required and are ready for your next as a Senior Pensions Administrator, please apply today.

    Senior Pensions Administrator

  • About the company:

    We’re on the lookout for a confident and driven Pensions Service Delivery Manager to join a growing Pensions Administration business in Scotland. This is a brilliant opportunity for you to build strong client relationships, inspire and mentor teams and deliver operational services across complex schemes. Our client operates a flexible hybrid working arrangement, office attendance required once every 2 – 3 weeks.

    About the role:

    In this pivotal role, the successful candidate will be responsible for leading the delivery of pension administration services across portfolio of complex and varied pension schemes (DB, DC & CARE & Hybrid). Key responsibilities include:

    • Lead and mentor Pension Administration Managers to strengthen team performance.
    • Oversee the delivery of pension administration services to clients.
    • Improve commercial performance through client engagement, billing, and process efficiency.
    • Support the Operations Manager with wider leadership responsibilities and get involved in strategic activities.
    • Drive recruitment, training, and retention strategies, resource planning.

    Key skills and experience:

    • Solid pensions administration background / experience
    • Strong technical knowledge across DB, DC, CARE and Hybrid schemes
    • Proven track record of team leadership responsibilities
    • Excellent communication and interpersonal skills
    • Strong analytical and problem-solving skills

    If you feel you meet the key skills and experience criteria, apply today! Alternatively feel free to reach out for a confidential call.

    Pensions Service Delivery Manager

  • About the company:

    Alexander Lloyd is partnered with a growing Pensions Administration firm, this is a fantastic opportunity and would suit an experienced Senior Pensions Administrator who may have some involvement with projects (specifically scheme events), looking to progress their career within the Pension projects route. This is a hybrid opportunity, 2x days working in the office, 3x days working from home.

    About the role:

    As a Senior Pensions Project Analyst, you will be responsible for assisting and leading with the delivery of pension projects to a portfolio of Defined Benefit schemes.

    The successful candidate will work closely with team members, trustees, insurance companies and other relevant third parties. In addition to this, the candidate will also attend internal and external meetings to provide support and guidance on scheme events.

    The work involved is extremely varied, and the successful candidate will be supported by an experienced and knowledgeable team.

    Skills and experience required:

    • At least 5 year’s experience of working in a Defined Benefit administration environment
    • Strong understanding and knowledge of UK Pensions legislation, regulations and codes of practice.
    • Experience of delivering / assisting with projects such as scheme events.
    • Excellent communication skills both verbal and written
    • The ability to perform in a face-pasted working environment and build strong relationships internally and externally and work to deadline and targets.

    If you’re ready to take the next step in your career as a Senior Pensions Project Analyst, please submit your CV.

    Senior Pensions Analyst

  • About the company:

    Alexander Lloyd is partnered with a market leading Pension Consultancy and are currently recruiting for experienced Pension Administrator to join their fast-paced and collaborative BAU Pensions Admin team on a permanent basis! This position is aligned to their Edinburgh office and operate a hybrid working arrangement of 2x days a week in the office, 3x days working from home.

    About the role:

    The successful candidate will provide pension scheme administration to a portfolio of Defined Benefits schemes ranging in size. As a Pension Administrator you will be responsible for providing manual calculations and processing payments of member benefits. In addition to this, you will:

    • Provide excellent administration services to pension scheme members
    • Dealing and responding to enquiries from members, via telephone and email and sending relevant correspondence.
    • Escalate any potential problems and / or complaints for a quick resolution.
    • Producing letter, emails and reports.
    • Developing your knowledge and understanding of the pensions industry by keeping up to date with UK pensions regulations and legislation.

    Key skills & experience:

    • Current Defined Benefits administration, and strong manual calculation experience
    • Strong understanding of UK Pensions regulations and legislation.
    • Motivation – passionate in providing excellent customer service, whilst taking ownership of professional career development.
    • Excellent communication skills – someone who can build strong relationships internally and externally and manage expectations.
    • Experience with Profundo Pen 2 and Bizflow would be desirable but not essential.

    If you’re ready to take your next step with an award-winning Pensions Consultancy, and feel you meet the key skills and experience criteria, please apply today.

    Pensions Administrator

  • About the company:

    Are you an experienced Senior Pensions Administrator or Deputy Team Leader looking to take the next step in your career? This is a brilliant opportunity to join one of the UK’s respected Pensions Consultancies as they continue to grow their market-leading pensions administration team.

    Our client operates a flexible hybrid working arrangement of 2x days per week in the office, ideally aligned to the Edinburgh office but other office locations will be considered.

    About the role:

    As an Assistant Team Manager, you’ll play a pivotal role in delivering exceptional pension administration services across a portfolio of Defined Benefits of Defined Contributions Pension Schemes. You’ll manage day-to-day client relationships, oversee workflow and quality, and provide leadership and support to a talented team of Pension Administrators.

    You’ll act as a key point of contact for clients, ensuring service excellence and compliance, while helping to mentor and develop team members to reach their full potential.

    Key responsibilities:

    • Over see the allocation and prioritisation of daily workloads across your portfolio.
    • Ensure all work meets service level agreements and compliance standards.
    • Peer-review calculations and member communications.
    • Support, coach and mentor team members, fostering a collaborative and inclusive culture.
    • Attend client and trustee meetings, presenting reports and updates.
    • Identify and manage ad-hoc pension projects.

    Key skills and experience required:

    • Strong administration experience and knowledge of delivering administration services to Defined Benefits Pension Schemes, operating at either a Senior Pensions Administrator or Deputy Team Leader.
    • Proven experience of managing, mentoring, supervising and developing teams.
    • Client facing experience – experience of presenting administration reports and communicating with clients and trustees.
    • Great communication skills – ability to be able to converse with clients, members, and colleagues.
    • Excellent time management – the ability to manage resources across multiple tasks.

    Interested in joining a collaborative and forward-thinking business? Don’t miss out, apply today or get in touch for a confidential chat.

    Pensions Assistant Manager

  • About the company:

    We’re on the lookout for a confident and driven Pensions Service Delivery Manager to join a growing Pensions Administration business in Scotland. This is a brilliant opportunity for you to build strong client relationships, inspire and mentor teams and deliver operational services across complex schemes. Our client operates a flexible hybrid working arrangement, office attendance required once every 2 – 3 weeks.

    About the role:

    In this pivotal role, the successful candidate will be responsible for leading the delivery of pension administration services across portfolio of complex and varied pension schemes (DB, DC & CARE & Hybrid). Key responsibilities include:

    • Lead and mentor Pension Administration Managers to strengthen team performance.
    • Oversee the delivery of pension administration services to clients.
    • Improve commercial performance through client engagement, billing, and process efficiency.
    • Support the Operations Manager with wider leadership responsibilities and get involved in strategic activities.
    • Drive recruitment, training, and retention strategies, resource planning.

    Key skills and experience:

    • Solid pensions administration background / experience
    • Strong technical knowledge across DB, DC, CARE and Hybrid schemes
    • Proven track record of team leadership responsibilities
    • Excellent communication and interpersonal skills
    • Strong analytical and problem-solving skills

    If you feel you meet the key skills and experience criteria, apply today! Alternatively feel free to reach out for a confidential call.

    Pensions Service Delivery Manager

  • We are currently recruiting for a fully remote position for a experienced Pension Administrator to join a well-established Pension Consultancy who offer good salary and benefits, excellent career progression and flexible working hours.

    Job Description

    What you’ll be doing:

    • Handling a wide range of pension administration tasks, including:
      • Processing changes such as address updates, name changes, and policy amendments.
      • Managing gone-aways, outstanding premium letters, valuations, quotations, projections, and general policy details.
      • Producing wake-up/ad-hoc packs and resolving record mismatches or suspense corrections.
      • Working through multiple exception reports.
    • Responding to member queries, including inbound calls, providing accurate information, resolving issues, and recording all interactions thoroughly.
    • Following Quality Management Systems and ensuring compliance with policies and all relevant regulatory requirements.
    • Meeting key performance indicators and maintaining high-quality standards.

    What we’re looking for (essential):

    • Strong pension administration experience, ideally with Defined Benefit (DB) pension schemes.
    • Proven ability to handle inbound customer calls professionally and efficiently.
    • Experience with pension calculations, payments, and authorisation processes.
    • Excellent numeracy skills and accuracy in data entry.
    • A collaborative team player, with the ability to coach and support colleagues.

    Please quote 51854 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Pension Administrator

  • About the company:

    We’re on the lookout for a confident and driven Pensions Service Delivery Manager to join a growing Pensions Administration business in Scotland. This is a brilliant opportunity for you to build strong client relationships, inspire and mentor teams and deliver operational services across complex schemes. Our client operates a flexible hybrid working arrangement, office attendance required once every 2 – 3 weeks.

    About the role:

    In this pivotal role, the successful candidate will be responsible for leading the delivery of pension administration services across portfolio of complex and varied pension schemes (DB, DC & CARE & Hybrid). Key responsibilities include:

    • Lead and mentor Pension Administration Managers to strengthen team performance.
    • Oversee the delivery of pension administration services to clients.
    • Improve commercial performance through client engagement, billing, and process efficiency.
    • Support the Operations Manager with wider leadership responsibilities and get involved in strategic activities.
    • Drive recruitment, training, and retention strategies, resource planning.

    Key skills and experience:

    • Solid pensions administration background / experience
    • Strong technical knowledge across DB, DC, CARE and Hybrid schemes
    • Proven track record of team leadership responsibilities
    • Excellent communication and interpersonal skills
    • Strong analytical and problem-solving skills

    If you feel you meet the key skills and experience criteria, apply today! Alternatively feel free to reach out for a confidential call.

    Pensions Service Delivery Manager

  • About the company:

    Alexander Lloyd is recruiting for Senior Pensions Administrator in Edinburgh, a fantastic opportunity to join a market leading Pensions Administration business on a full time and permanent basis! The organisation is renowned for its people-first culture, offering employees a wide range of development opportunities across the business.

    About the role:

    As a Senior Pensions Administrator, you will be responsible for providing a wide range of administration services to a portfolio of Pension Schemes, mainly Defined Benefits however may include Defined Contribution & CARE schemes too. The successful candidate will play a vital role in mentoring and checking the work of junior Pensions Administrators. Key responsibilities include:

    • Completing complex BAU Administration cases, supporting on member and client queries in relation to DB and some DC pension schemes.
    • Assisting and processing manual calculations and payments of scheme benefits.
    • Liaising with stakeholders and confidently support on member enquires.
    • Allocating and checking work of junior members of the team.
    • Mentor, train and support junior members of the team where necessary
    • Deputise in the absence of the Team Leader.
    • Assist with ad-hoc routine project work as and when required.

    Key skills and experience required:

    • Current administration experience of Defined Benefits schemes; knowledge of Defined Contributions would be desirable but not essential.
    • Strong manual calculation experience.
    • Current experience of coaching and supporting less experienced administrators, including checking of work.
    • Excellent time management and organisational skills.

    Benefits:

    • Salary up to £38k DOE, potentially flexibility on this for the right candidate
    • Discretionary bonus
    • Hybrid working – x2 days per week
    • 25 days holiday + bank holidays + birthday leave. Option to purchase additional holiday days
    • Volunteering days
    • DC Workplace Pension Scheme
    • Flexible Benefits Scheme
    • Life Assurance
    • Income Protection
    • Health Cash Plan

    If you meet the key skills and experience required and are ready for your next as a Senior Pensions Administrator, please apply today.

    Senior Pensions Administrator

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