• Are you a skilled leader with deep pensions expertise and a passion for governance, compliance, and policy? We’re looking for a Head of Pensions to head a team of talented consultants delivering exceptional service to a newly acquired Pension scheme.

  In this pivotal role, you’ll:

  ✅ Lead and develop a high-performing Policy & Technical Team.

  ✅ Ensure compliance with all legislation, regulations, and government directives.

  ✅ Represent the team at the Policy & Technical Working Group alongside the client.

  ✅ Take ownership of policy and technical casework, horizon scanning, and risk management.

  ✅ Build and maintain strong relationships with the client, HMT, HMRC, The Pensions Regulator, and other key partners.

  ✅ Drive quality, improvement, and knowledge sharing across the organisation.

  We’re looking for someone who:

  • Brings proven leadership experience within the Pensions field.
  • Understands public service pensions, governance, and compliance frameworks.
  • Can manage complex stakeholder relationships and deliver against strategic objectives.
  • Is passionate about developing people, fostering collaboration, and driving positive change.

  If you’re ready to shape the future of one of the UK’s most significant pension schemes and lead a team committed to excellence – we’d love to hear from you please apply and we will send you back a full job description.

  Please quote when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Head of Pension Policy

• Are you passionate about shaping policy, interpreting complex legislation, and making an impact across government and operational teams? We’re looking for a Policy & Technical Advisor to join our Business Controls team and help deliver high standards of policy and technical support to the client including employers, members, and a wide range of internal and external stakeholders.

  Working closely with the Head of Policy & Technical, you’ll play a key role in ensuring that legislative developments are understood, effectively communicated, and embedded across our operations. This is an exciting opportunity for someone with a strong analytical mindset, excellent communication skills, and a passion for continuous improvement in public service delivery.

  What You’ll Do

  • Provide expert Pensions technical and policy support to internal teams
  • Research, interpret, and communicate legislative developments, maintaining a forward view of potential changes through proactive horizon scanning.
  • Draft clear, accurate communications, reports, and technical responses within agreed deadlines.
  • Analyse the impact of legislative and regulatory changes on business operations and recommend appropriate actions.
  • Support cross-functional projects, training sessions, and change initiatives to ensure alignment and knowledge sharing.
  • Mentor and coach less experienced team members, promoting a culture of quality and collaboration.
  • Represent the business positively at professional body events and other external forums.

  What We’re Looking For

  • Strong understanding of legislation, regulation, or policy development within the Pension sector
  • Excellent analytical and critical thinking skills, with the ability to interpret statutory documents confidently.
  • Proven experience drafting technical communications, policy papers, or guidance materials.
  • Strong stakeholder engagement skills and the ability to collaborate effectively across teams.
  • A proactive approach to learning, development, and continuous improvement.

  Please quote 51930 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Pension Policy and Technical Advisor

• We’re seeking a dynamic and strategic Head of Process Engineering – Member Services to lead the design, assurance, and continuous improvement of our member service processes. This is a pivotal role, driving operational excellence and innovation while ensuring right-first-time delivery across the organisation.

  You’ll foster a culture of collaboration and continuous improvement, ensuring processes are efficient, compliant, and designed around the needs of our members.

  Key Responsibilities

  Leadership & Team Management

  • Lead and develop two specialist teams:
  • Process Improvement Analysts: Design, implement, and document all member service processes while delivering a programme of continuous improvement to optimise return on investment.
  • Process Assurance Team: Design and execute end-to-end assurance testing and provide hypercare support post-implementation to ensure sustainable benefits.

  Process Design and Improvement

  • Drive process optimisation and member journey design.
  • Collaborate with operational teams to deliver system and non-system improvements.
  • Ensure all solutions meet regulatory, operational, and member-first standards.

  Assurance and Implementation Readiness

  • Develop and execute assurance testing frameworks to validate change.
  • Ensure operational readiness and stakeholder engagement for right-first-time delivery.
  • Oversee hypercare support to ensure full benefits realisation.

  Innovation and Marginal Gains

  • Champion a culture of marginal gains by identifying small, high-impact improvements.
  • Introduce innovative tools, techniques, and frameworks to deliver measurable value.

  Collaboration and Stakeholder Engagement

  • Serve as a key interface across business units, translating operational feedback into actionable improvement and assurance plans.
  • Communicate progress, risks, and outcomes clearly to stakeholders.

  Performance Monitoring and Benefit Realisation

  • Define and monitor KPIs to track impact and performance.
  • Ensure all initiatives are supported by benefit realisation plans.
  • Report outcomes to drive transparency and continuous improvement.

  Essential Skills and Experience:

  • Expertise in process design, assurance, and improvement methodologies (e.g., Lean, Six Sigma).
  • Strong leadership and people development experience.
  • Proven ability to deliver measurable improvements in operational performance.
  • Excellent stakeholder engagement and communication skills.
  • Experience in managing complex change and assurance programmes.

  Please quote 51929 when calling Aaron at Alexander Lloyd or email them at apu@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

  

  Head of Process Improvement

• About the company:

  Are you an experienced Quality Assurance professional with a deep understanding of Pensions Administration? Ready to take your next step in your career with a reputable business within the Pensions market?

  Alexander Lloyd is working with a growing pensions administration business, our client is now looking to appoint a Pensions Quality Assurance Manager to take ownership of their QA function and play a leading role in shaping quality standards across GMP Equalisation (GMPe), Pensions Dashboard, Scheme Events and Member Benefits.

  About the role:

  As a Pensions Quality Assurance Manager, the successful candidate will be responsible for reviewing, leading, and implementing QA strategies across Pensions Administration functions.

  • Develop and maintain QA frameworks and tools, recommend strategic improvements based on findings.
  • Deliver insightful QA reports and contribute to continuous process improvements.
  • Conduct audits, drive best practice, and support with external certifications.
  • Identify and resolve data discrepancies and inefficiencies.
  • Working collaboratively, coaching and mentoring team members, driving performance and fostering a collaborative working culture.
  • Liaising with the internal management teams, auditors and stakeholders.

  Key skills and experienced required:

  • Proven Quality Assurance experience from within a TPA environment, is essential.
  • Strong background in Pensions Administration (Defined Benefits & Defined Contributions)
  • Current / previous team management / supervisory experience.
  • Strategic mindset with a hands-on approach to problem solving and analysis.
  • Excellent communication skills, strong stakeholder management skills.

  If you’re passionate about quality, thrive in complex pensions environments, then this opportunity could be for you! If you meet the above key skills and experience criteria, apply today!

  

  Pensions Quality Assurance Manager

• Global Benefits Support

  Do you have group risk experience? Are you open to exploring the market with a leading employee benefits consultancy? If so, this role could be for you! We are partnered with a large broker that are looking to expand their global benefits team, specifically within group risk as they already have a strong IPMI book of business they are keen to develop and grow the division.

  Role & Responsibilities:

  • Manage the day to day administration of SME, Consumer or Corporate client portfolios
  • Conduct market reviews, obtain quotes from insurers and process renewals
  • Support the consultants in the team will aspects of scheme administration

  Essential Criteria:

  • Must have prior Group Risk experience but they are open to training someone into International
  • Experience in effectively managing client relationships
  • Willingness to learn and progress

  This role will be hybrid to either Bristol, London or Redhill.

  Please quote 51921 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

  

  Global Benefits Support

• Are you ready to take the next step in your career with a market-leading consultancy known for excellence and innovation? We’re looking for an experienced Senior Healthcare & Protection Consultant to join a thriving corporate consulting team.

  This is a hybrid position, requiring a minimum of three days a week in a London or South Coast office, offering flexibility to balance your professional and personal life.

  About the Role

  In this client-facing position, you’ll manage and develop a portfolio of corporate Healthcare and Protection clients-delivering expert consulting advice, building lasting relationships, and identifying opportunities to grow business lines. You’ll work collaboratively with talented internal teams to ensure outstanding service and measurable impact.

  What You’ll Bring

  • Strong financial and commercial acumen, including confident fee negotiation skills

  • Proven experience within Healthcare and/or Protection consulting

  • Excellent communication, relationship management, and organisational abilities

  • A proactive approach and a genuine commitment to exceptional client service

  What Makes You Stand Out

  • Deep knowledge of Healthcare and Protection markets

  • Experience with benefits platforms and digital solutions

  • Sharp attention to detail and a strategic mindset

  Why Join Us?

  Joining this team means becoming part of an industry leader recognised for shaping the future of Employee Benefits and Wellbeing. You’ll enjoy:

  • Professional growth – structured learning, career development and mentorship

  • Engaging, impactful work – partner with diverse clients to design innovative benefits strategies

  • Supportive culture – collaborative teams that value your voice and ideas

  • Flexibility – hybrid working that empowers you to perform at your best

  • Comprehensive benefits – designed to enhance your wellbeing and reward your success

  If you’re passionate about delivering exceptional outcomes and want to work with one of the most respected names in the industry, we’d love to hear from you.

  Please quote 51924 when calling Richard at Alexander Lloyd or email them at rdo@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Employee Benefits Consultant

• International Group Risk Consultant

  Do you have International Group Risk experience? Are you open to exploring the market with a leading employee benefits consultancy? If so, this role could be for you! We are partnered with a large broker that are looking to expand their global benefits team, specifically within group risk as they already have a strong IPMI book of business they are keen to develop and grow the division.

  Role & Responsibilities:

  • Build and lead the relationship with a portfolio of Consumer, SME or Corporate clients
  • Ensure that all renewal and reviews are completed in a timely manner
  • Identify opportunities to cross-sell and up-sell throughout the wider business

  Essential Criteria:

  • Must have prior International Group Risk knowledge and experience
  • You can take ownership of your portfolio and proactively manage the associated workload

  This role will be hybrid to either Bristol, Redhill or London.

  Please quote 51922 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

  

  International Group Risk Consultant

• Accounts Assistant

  Hybrid

  Eastbourne

  Up to £32,000

  Perm

  What you’ll be doing:

  • Assisting with day-to-day finance operations including accounts payable and receivable
  • Reconciling bank statements and maintaining accurate financial records
  • Supporting month-end and year-end processes
  • Preparing invoices and liaising with clients and suppliers
  • Providing general administrative and financial support to the wider finance team

  What we’re looking for:

  • Previous experience in an accounts or finance role
  • Strong attention to detail and organisational skills
  • Proficiency with Microsoft Excel and accounting software (e.g., Sage, Xero, or similar)
  • Excellent communication skills and the ability to work both independently and in a team
  • AAT qualification (or working towards) would be desirable but not essential

  

  Accounts Assistant

• Senior Accounts Payable Analyst
  Horley
  Up to £35,000
  Permanent, full-time
  Office-based throughout probation (3-6 months), potential hybrid thereafter

  About the Role
  We are seeking a detail-oriented and experienced Senior Accounts Payable Analyst to join a finance team in Horley. This is a fantastic opportunity for someone with strong AP knowledge to take ownership of end-to-end processes, support continuous improvement, and ensure accuracy across all supplier payments.

  Key Responsibilities

  • Oversee and process supplier invoices, ensuring accuracy and compliance with company policies
  • Perform reconciliations of supplier statements and resolve discrepancies
  • Manage payment runs and maintain strong supplier relationships
  • Support month-end and year-end closing processes
  • Assist with system/process improvements and mentor junior team members
  • Collaborate with internal stakeholders to resolve queries in a timely manner

  Requirements

  • Proven experience in Accounts Payable, ideally in a senior or analytical role
  • Strong knowledge of AP processes, reconciliations, and reporting
  • Excellent attention to detail and problem-solving skills
  • Confident communicator with the ability to build supplier and stakeholder relationships
  • Proficiency in Excel and familiarity with ERP systems
  • Ability to work independently and manage priorities effectively

  

  Senior Accounts Payable Analyst

• Client Service Specialist – Healthcare

  We are working with a leading international employee benefits consultancy, with offices across the UK and worldwide, to support their search for a Client Service Specialist to join their healthcare administration team.

  Key Responsibilities:

  • Serve as the main point of contact for client queries.

  • Provide full support to consultants with the administration of Private Medical Insurance (PMI) schemes.

  • Liaise with insurers to obtain quotes and reports for consultants to present to clients.

  Essential Skills & Attributes:

  • A proactive, can-do attitude.

  • Strong ability to build and maintain client relationships.

  • Willingness to learn – full training will be provided, and the team has a strong track record of successfully developing people into the role.

  This is an excellent opportunity for someone interested in building a career in employee benefits administration within a supportive and collaborative environment.

  Please quote 51908 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website any other roles which may be of interest.

  

  Client Service Specialist – Healthcare

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