• Client Service Specialist – Group Risk

    We are working with a leading employee benefits broker who is expanding their corporate group risk administration team. As part of this growth, they are seeking a Client Service Specialist to deliver high-quality support and service to both consultants and clients.

    Key Responsibilities:

    • Provide full administrative support for group risk schemes.

    • Liaise with insurers to obtain quotes and manage policy information.

    • Coordinate and process market reviews.

    • Act as the primary point of contact for client queries, ensuring timely and accurate responses.

    Essential Skills & Experience:

    • Proven experience in group risk administration.

    • Strong relationship-building skills, with the ability to collaborate effectively with clients, insurers, and internal teams.

    • Highly organised, with the ability to work under pressure and meet deadlines.

    Location & Flexibility:
    This is a hybrid role with flexibility to be based in London, Redhill, Bristol, or Manchester.

    If you’re interested in joining a supportive team with excellent opportunities for growth, please get in touch to discuss further.

    Please quote 51895 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

    Client Service Specialist – Group Risk

  • We are currently working on an exciting new role for a Pension Specialist to join one of the major Pension Consultancies in the UK. Within this role you be working on a variety of projects where you will bring your expertise to the team to ensure providing a continually improving level of customer service in terms of quality, cost and time which will concentrate on learning and understanding processes within the business to identify where improvements can be made.

    Key responsibilities

    • To work individually and with the team to deliver requirements for projects (time scales, deliverables, quality, sign off)
    • To be responsible for the accuracy, delivery and quality of projects
    • Ownership of the full project life cycle

    Key tasks

    • To lead on the delivery of assigned projects.
    • To promote the provision of a first-class experience for customers and to share knowledge and expertise with other team members.
    • Completing and documenting an analysis of existing scheme design and system builds to provide recommendations for improvements and define and design the solution.
    • Working with relevant stakeholders both internally and externally to deliver the agreed solution, including: Running and specifying data extracts from the administration system including bespoke reports.
    • Perform bulk calculations in Excel

    Experience Needed:

    • DB pensions experience
    • Technical pensions calculations/analysis
    • Bulk data analysis/manipulation

    In Return

    This role can be offered on a full remote basis within a varied and responsible role where you will be given good training, extensive career progression opportunities and an excellent salary and bonus package.

    Please quote when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Pension Specialist

  • Are you passionate about turning big-picture strategy into real-world impact? Do you thrive when aligning people, processes, and priorities to deliver meaningful change? If so, this role could well be for you!

    As a Planning & Capacity Manager, you’ll be at the heart of the transformation journey. You’ll lead on integrated planning and resource optimisation, ensuring that every project – whether a large-scale transformation or incremental improvement – is aligned to the businesses commitments.

    This is a role where your insight, leadership, and problem-solving skills will directly influence how the company delivers across deliver change across Business Services.

    What You’ll Be Doing

    • Designing and embedding integrated planning models and processes that keep us on track with organisational goals.
    • Balancing the competing demands of change and operations through smart scheduling and capacity planning.
    • Partnering with leaders across the business to forecast needs and allocate resources where they’ll make the biggest difference.
    • Leading prioritisation sessions that put members at the centre of our decisions.
    • Turning complex data into meaningful insights and clear recommendations for our senior leadership.
    • Driving continuous improvements in how we plan and deliver.
    • Embedding Project for Web as our go-to tool for resource planning, scheduling, and tracking.

    What You’ll Bring

    • Proven success in enterprise-wide planning and capacity management at a senior level.
    • Expertise with planning tools such as Microsoft Project.
    • A strong understanding of best practices in planning, change delivery, and governance.
    • Experience in designing and delivering MI that supports cross-functional change.
    • A track record of introducing new ways of working that connect teams and improve outcomes.
    • Excellent communication skills, with the confidence to present at C-suite level.
    • A collaborative approach, strong analytical thinking, and the ability to simplify the complex.

    Please quote 51891 when calling Aaron at Alexander Lloyd or email them at apu@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Capacity Manager

  • Alexander Lloyd are seeking an experienced and motivated Contact Centre Manager to lead a member engagement function, overseeing multiple teams to ensure exceptional service delivery, efficient operations, and a culture of continuous improvement.

    Key Responsibilities:

    • Operational Oversight: Ensure all channel teams operate effectively, embedding ways of working that drive high performance.
    • Service Delivery: Lead the Member Helpline and Data Capture/Print teams to deliver a first-class service, consistently meeting service level agreements and member-first standards.
    • Resource Management: Use MI and operational insights to forecast resource requirements, proactively manage challenges, and optimise productivity across teams.
    • People Management: Provide regular coaching and feedback through 1-2-1s, performance reviews, and development conversations, ensuring all interactions are of the highest standard.
    • Competency & Development: Maintain and manage team training plans and skills matrices, promoting multi-skilling and mitigating key person risk.
    • Management Reporting: Deliver accurate and timely management information, ensuring team performance and workload visibility for senior stakeholders.
    • Governance: Ensure all processes are effective, compliant, and supported by strong controls, with risks identified and managed proactively.
    • Continuous Improvement: Embed a culture of innovation and improvement, encouraging and implementing new ideas through structured governance channels.
    • Change Delivery: Support and manage change initiatives within your teams, ensuring training, documentation, and resources are in place for successful delivery.

    About You:

    • Proven experience in leading operational teams within a service delivery environment.
    • Strong people management skills, with a track record of developing and motivating high-performing teams.
    • Excellent organisational and analytical skills, with the ability to use data and MI to drive decisions.
    • Knowledge of governance, risk management, and compliance frameworks.
    • A continuous improvement mindset with experience in leading change.

    The Company offers:

    • A collaborative and supportive working environment.
    • Opportunities to influence and shape the way they deliver their services.
    • Career development and progression opportunities.
    • 15% performance bonus
    • 28 Days annual leave
    • Medical cover
    • Electric Car scheme

    Please quote 51892 when calling Aaron at Alexander Lloyd or email them at apu@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Contact Centre Manager

  • Alexander Lloyd are hiring for a Junior Finance Analyst to join a growing business based in Horley. This is an excellent opportunity for an ambitious individual who is looking to develop their career in finance with the full support of professional study sponsorship.

    Key Responsibilities:

    • Assist with financial reporting, forecasting, and budgeting
    • Support month-end processes including journals and reconciliations
    • Prepare and analyse management information to support business decisions
    • Work closely with the wider finance team on ad-hoc projects and analysis
    • Develop strong working knowledge of systems, processes, and controls

    Requirements:

    • Part-qualified or studying towards ACCA/CIMA (or keen to start)
    • Strong numeracy and analytical skills
    • High attention to detail with good organisational skills
    • Confident user of Excel and able to work with financial data
    • Excellent communication and teamworking skills

    What’s on Offer:

    • Competitive salary up to £35,000
    • Full study support (ACCA/CIMA)
    • Ongoing training and career development
    • Exposure to a wide variety of finance activities
    • Supportive team environment in a growing business
    • This role would suit someone early in their finance career who is keen to build strong foundations and progress quickly with the support of a dynamic finance team.

    How to Apply:
    If you are interested in this opportunity, please apply with your CV today.

    This is only one of many vacancies we are handling. Alexander Lloyd is the leading recruiter across a range of roles within the Finance and Accountancy space. From part to fully qualified accountants within Financial Reporting, Management Accounts, FP&A, commercial finance up to Director level throughout Surrey, Sussex, London & Kent.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Junior Finance Analyst

  • Senior Benefits Technician

    Here at Alexander Lloyd, we are currently partnered with a small yet established trustee organisation in London who are looking for a Senior Benefits Technician to join their pension administration team.

    Role & Responsibilities:

    • Conducting system testing across calculations, letter generation, and process flows
    • Full benefits administration and proactively support the administration manager in delegating tasks to the team
    • Identify opportunities for training & development for the trainees and more junior team members

    Essential Criteria:

    • Must have 5 years of DB pension administration experience
    • Strong manual calculations experience is essential
    • Ability to work independently and as part of a team

    If this role sounds of interest, do reach out or apply today!

    Please quote 51885 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

    Senior Pensions Administrator

  • HR Manager – Supporting Capital Markets (Hybrid, London)
    Permanent | £75,000 – £90,000 + bonus + benefits

    We’re looking for an experienced HR Manager to support a busy Capital Markets team within a global professional services environment. This is a strategic and hands-on permanent role, reporting to the Head of HR, where you’ll work closely with senior stakeholders to shape the people agenda and deliver on key priorities.

    What you’ll do:

    • Partner with senior leaders to design and deliver a people strategy aligned to business goals
    • Drive talent management, succession planning and career development initiatives
    • Lead on performance management, promotions and reward processes
    • Champion diversity, equity and inclusion across the practice, ensuring fair work allocation and progression
    • Oversee headcount planning, recruitment activity and mobility
    • Coach and influence partners on people leadership, engagement and communication
    • Act as a trusted advisor on ER issues and provide challenge and objectivity where needed
    • Collaborate with international HR colleagues to deliver joined-up global people solutions

    What you’ll bring:

    • Strong HR business partnering experience in a complex, matrix or global environment
    • Proven expertise across talent, engagement, performance management and ER
    • Commercial awareness and data-driven decision-making capability
    • Excellent influencing skills, with the confidence to challenge senior stakeholders
    • Strong communication, collaboration and relationship-building skills
    • Adaptable, empathetic and solutions-focused mindset

    The offer:

    • Permanent contract
    • £75,000 – £90,000 base salary
    • Bonus and comprehensive benefits package
    • Hybrid working (3 days in the London office / 2 days from home)
    • Opportunity to play a key role in a high-profile business area of a truly global organisation

    Please quote 51877 when calling Theo Saunders at Alexander Lloyd or email them at tsa@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    HR Manager

  • About the company:

    Alexander Lloyd is looking to speak with SIPP Pension professionals in the Manchester area. We are partnered with a growing Pensions Consultancy who are looking to recruit for a Senior Pensions Administrator to their fast growing and collaborative administration SIPP Pensions team. Our client operates a flexible hybrid working environment of 2 – 3 days per week in the Manchester office.

    About the role:

    As a Senior Pensions Administrator, your key responsibilities will include a range of administration services to SIPP & SSAS scheme such as;

    • Processing Pension contributions
    • Transferring benefits and / or the administration and trusteeship
    • Death benefit and divorce issues
    • Dealing with property purchases
    • Closing / Winding up a Pensions account or scheme
    • Attending client meetings as and when required
    • Assisting with project work
    • Proactively suggest improvements to the teams’ work processes, aiming to improve client service and efficiency
    • As a senior member of the team, you will quality check colleagues work and provide support and coaching to the team when needed.

    Keys kills and experience required:

    • A minimum of 3 years SIPP Pensions administration experience, either within another consultancy or wider financial services firm
    • Strong organisational skills with logical approach to managing a portfolio of clients
    • Good problem-solving skills
    • Excellent communication skills (verbal and written)

    Think you’re the right fit? Don’t miss out and apply today!

    Senior SIPP Pensions Administrator

  • Alexander Lloyd are seeking an experienced Assurance Manager to design, implement and maintain a robust control monitoring framework across pensions administration. This role is critical in ensuring compliance with regulatory requirements and providing assurance to senior leadership through effective oversight and reporting.

    Key Responsibilities

    Control Monitoring & Manual Workarounds

    • Design and maintain a comprehensive control monitoring framework covering all aspects of pensions administration, including manual processes and workarounds.
    • Ensure controls required to support compliance with the General Code of Practice and other guidance from The Pensions Regulator are included within the monitoring framework.
    • Support the organisation’s Own Risk Assessment (ORA) and Effective System of Governance (ESOG) through documented control assurance work.

    AAF 01/20 Internal Control Reporting

    • Lead the end-to-end delivery of the annual AAF 01/20 report, including coordination with internal teams and external service auditors.
    • Define, test, and evidence control objectives across pensions administration, IT, and other functions.
    • Monitor and resolve issues arising from AAF testing, with a focus on repeat exceptions and high-priority findings.

    Stakeholder Engagement

    • Collaborate with Internal Audit, Risk, and Compliance teams to align assurance activities and share insights.
    • Present findings and recommendations to senior leadership through clear reporting and participation in relevant forums.
    • Act as a subject matter expert on internal controls and assurance frameworks.

    Skills & Experience

    • Proven experience in control assurance, ideally within a pensions environment.
    • Strong analytical, communication, and stakeholder management skills.
    • Ability to constructively challenge assumptions and established practices.

    The Employee Benefits that come with this role are superb! Performance bonus of 15%, Career Average pension Scheme, Electric Car salary sacrifice scheme, Private Medical cover & 28 Days leave.

    Please quote 51873 when calling Aaron at Alexander Lloyd or email them at apu@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Assurance Manager

  • Accounts Receivable Team Lead

    Horley

    Up to £45,000

    Flexible Hybrid Working

    Permanent

    We are seeking an experienced Accounts Receivable Team Lead to join a growing finance team in Crawley. This is an excellent opportunity for a motivated finance professional to take the next step in their career with a supportive and forward-thinking company.

    Key Responsibilities

    • Support the Accounts Receivable Manager in overseeing day-to-day operations.
    • Lead, mentor, and support a small team, ensuring smooth running of AR processes.
    • Manage cash collection, aged debt reporting, and reconciliations.
    • Develop and implement process improvements to maximise efficiency.
    • Act as a key point of contact for internal and external stakeholders.

    About You

    • Proven experience in Accounts Receivable or Credit Control, ideally in a supervisory role.
    • Strong leadership and organisational skills.
    • Excellent communication and stakeholder management abilities.
    • Proficient in accounting systems and Excel.
    • Ability to work under pressure and to tight deadlines.

    Accounts Receivable Team Lead

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