• Client Relationship Manager – Health & Wellbeing

  Location: London, Hybrid or Remote

  Overview

  Are you an experienced Client Relationship Manager happy to take ownership of a diverse portfolio of clients across multiple lines of business? They this could be the role for you! While experience in both Group Risk and Healthcare is desirable, we will also consider an expert in one of these areas. As a trusted strategic partner – providing insight, guidance, and innovation to help clients optimise their health and wellbeing strategies, drive value, and manage organisational risk.

  Key Responsibilities

  • Client Ownership: Take full accountability for managing and retaining a portfolio of clients, building strong and lasting relationships across multiple stakeholders.
  • Strategic Partnership: Lead strategic conversations with senior client stakeholders to identify organisational needs, shape long-term health and benefits strategies, and uncover opportunities for added value.
  • Solution Development: Design innovative, practical, and evidence-based solutions to address client challenges in medical, wellbeing, and risk propositions.
  • Health & Wellbeing Integration: Collaborate with clients to enhance clinical pathways, implement tailored onsite health programmes, and address wider wellbeing risks beyond traditional insurance solutions.
  • Data & Insight: Use data analytics to measure the impact of initiatives, identify trends, and inform strategic decision-making.
  • Market Awareness: Stay ahead of developments in employee benefits, health tech, and wellbeing to inform client advice and internal proposition growth.
  • Leadership & Mentoring: Support and mentor team members to help them reach their full potential, and lead by example as a role model within the team.
  • Collaboration: Partner with the new business team to develop and convert opportunities, and share insights to enhance propositions across service lines.
  • Quality & Governance: Provide oversight, conduct peer reviews, and ensure delivery of high-quality client work that meets compliance and professional standards.
  • Thought Leadership: Contribute to seminars, articles, and wider industry initiatives to strengthen the organisation’s reputation in the market.
  • Commercial Focus: Drive continuous improvement, efficiency, and commercial sustainability across client services.

  Qualifications & Experience

  • Extensive experience in the UK employee benefits market, ideally with a focus on PMI and Health Trust arrangements.
  • Strong understanding of the strategic and operational challenges facing corporate clients.
  • In-depth product knowledge of core insurance processes.
  • Proven ability to manage and grow senior client relationships, with strong negotiation and influencing skills.
  • Analytical mindset – able to interpret complex data and translate insights into action.
  • Experience delivering change initiatives such as benefits redesigns or health strategy transformations.
  • Excellent communication skills, both written and verbal, adaptable to a range of audiences.

  Whats in it for you?

  Join one of the most respected Financial Services firms in the UK within a strategic and varied CRM role where you will be given the autonomy to work under your own management and manage your own time and diary. You will also be given excellent career progression opportunities within a firm who are dedicated to internal development, supporting professional qualifications and offer generous bonuses.

  Please quote 51943 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Employee Benefits Client Relationship Manager

• A leading Professional Trustee and Secretarial firm, recognised for expertise, integrity, and client focus have an exciting new role for a Scheme Secretary to join their successful and growing firm.

  About the Role
  Complementing the core business of professional trusteeship, the firm offer a comprehensive Scheme Secretarial service and are now seeking a talented and proactive Scheme Secretary to work within a client-facing role, based from any of their UK offices.

  As a Scheme Secretary, you will:

  • Act as Secretary across a portfolio of pension schemes, serving as the first point of contact for Trustees and key stakeholders.
  • Represent Capital Cranfield and the Secretarial team at face-to-face and virtual Trustee and client meetings.
  • Coordinate Trustee meetings and subcommittees, including venue arrangements, attendance, and logistics.
  • Prepare and distribute meeting packs, liaise with Chairs and advisers, take minutes, and manage Action Logs.
  • Maintain all key Trustee and Scheme-related documents to ensure compliance with regulatory and statutory requirements.

  We’re looking for someone who:

  • Has in-depth knowledge of UK occupational pension schemes (DB, DC, or Hybrid) and an understanding of Trustee and sponsor roles.
  • Possesses strong communication, stakeholder management, and presentation skills.
  • Can prioritise, organise, and deliver work to tight deadlines.
  • Has Scheme Secretarial experience or equivalent, relevant pensions experience.

  What We Offer

  • Competitive salary
  • Defined Contribution (DC) pension with generous employer contributions
  • Private Medical Insurance
  • 25 days’ annual leave

  Please quote 52043 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Pension Scheme Secretary

• We have an exciting new role for an experienced Senior Pensions Administrator to join our client within either their Leeds or Manchester office.

  In this role, you’ll play a key part in supporting pension scheme members-explaining how their pension works, carrying out complex calculations, and staying up to date with the ever-changing pensions landscape. Your work will make a real impact, helping us meet client expectations and communicate effectively with members and third parties alike.

  About You

  • Proven experience in a variety of pensions administration roles, particularly with defined benefit (DB) schemes.
  • Strong communication skills, with the ability to explain complex information clearly and concisely.
  • A sound understanding of scheme rules and the ability to perform accurate pension calculations.

  Your Responsibilities

  As a Senior Pensions Administrator, you’ll:

  • Deliver practical, well-reasoned solutions and use a logical approach to problem solving.
  • Support and mentor team members to help them grow and succeed.
  • Prepare accurate, informative documentation.
  • Communicate confidently with scheme members, clients, and third parties.
  • Guide members through their pension journey with clarity and care.
  • Provide day-to-day support to the Team Leader.
  • Perform and check calculations, and assist with complex or non-standard cases (depending on experience).

  What you will get in return

  The firm will actively support your professional growth and reward your contribution. At every level, you’ll benefit from:

  • A competitive salary, plus bonus and profit-sharing opportunities.
  • Private health insurance, life insurance, and income protection.
  • 25 days’ annual leave (increasing with service), an extra day at Christmas, plus bank holidays and the option to buy additional days.
  • A non-contributory pension scheme.

  Please quote 52098 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Senior Pension Administrator

• Alexander Lloyd have an exciting new position for a Pension Client Relationship Director to join one of the UKs most established Pension firm. This is an excellent opportunity to join a successful and growing firm within an interesting and varied role committed to providing an excellent service to their clients and ensuring relationships are long standing and successful.

  The Role

  As a Client Relationship Director, you’ll be a trusted partner to clients and a strategic leader within the firm. You’ll take ownership of key client relationships, ensuring satisfaction, loyalty, and long-term success. Working alongside the Consulting and Operations SMEs, you’ll identify opportunities to expand and enhance the services, aligning client needs with Capita’s broad capabilities across pensions, technology, and consulting.

  Key Responsibilities

  • Develop and lead relationships with existing clients, driving satisfaction and long-term engagement
  • Identify and pursue opportunities for up-selling and cross-selling opportunities.
  • Collaborate with workforce management teams to align forecasting and delivery with client needs
  • Attend client service reviews and lead strategic discussions to strengthen partnerships
  • Work with MI teams to produce actionable insights and high-quality reporting
  • Continuously review processes, ensuring operational best practice and excellent client outcomes

  What We’re Looking For

  • Strong experience in DB Pensions Consulting
  • Proven success in a client relationship or strategic account management role
  • Exceptional communication and presentation skills, with the ability to convey complex concepts clearly
  • Experience managing, mentoring, and developing teams
  • A meticulous approach to detail and client communication
  • Ability to drive performance standards and deliver measurable results

  What’s in it for you:

  • Join a trusted business who are growing and continuing to successfully grow, taking on clients in a range of sectors
  • Flexible/ Remote working
  • Excellent work life balance.
  • wealth of opportunities, benefits, and support to help you grow both professionally and personally.

  Please quote 52117 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Pension Client Relationship Manager

• Client Relationship Director – Remote

  About the Role

  Are you an experienced Client Relationship Manager within the Pensions / Financial Services Sector with experience of working with a portfolio of clients and ensuring lasting sucsessful relationships? The this could be the role for you. Joining a new, dynamic team to transform how the firm engage, interact, and partner with the existing client base of over 150 pension schemes, this is an exciting opportunity to redefine client partnerships. The role will focus on deepening relationships, improving understanding of the clients and schemes, enabling outstanding customer service.

  As Client Relationship Director you’ll be a key figure in strengthening and expanding these relationships. Working closely with Consulting Subject Matter Experts (SMEs), Senior Partners, and the administration operations team, you’ll bring strategic insight, commercial acumen, and exceptional relationship-building skills to every client interaction.

  You’ll play a vital role in enhancing client experience, identifying opportunities for cross-selling and up-selling across service lines, and ensuring alignment between client strategies and our consulting delivery.

  Key Responsibilities

  • Build and nurture long-term relationships with trustees, corporate sponsors, and other key client stakeholders.
  • Partner with Consulting SMEs, Senior Partners, and operations teams to deliver on client strategy and drive consulting service sales.
  • Develop strategic account plans to enhance client satisfaction, retention, and revenue growth.
  • Monitor and communicate performance of existing service delivery and operational effectiveness.
  • Identify and pursue opportunities to cross-sell and up-sell services.

  Key Relationships

  • Clients (trustees and corporate sponsors)
  • Key industry influencers (ITs, TPEs)
  • Market Leader, Consulting Led Clients
  • Senior Partners and consultants within the consulting business
  • Wider client and sales teams, including Sales Enablement

  About You

  You’re an exceptional relationship builder with a deep understanding of pensions and the ability to turn strategic insights into meaningful, value-driven conversations. You thrive on collaboration, innovation, and achieving results through people.

  Essential Skills and Experience:

  • Strong pensions experience, with the ability to discuss key topics with trustees and industry stakeholders.
  • Proven experience in account management or sales within a consulting or regulated business environment.
  • Strategic thinker with excellent commercial awareness.
  • Strong stakeholder engagement and project management skills.

  What’s in it for you?

  You’ll be part of a forward-thinking team that’s reshaping how we connect with clients in the pensions industry. We value diversity of thought, collaboration, and innovation – and you’ll have the opportunity to make a meaningful impact on both our business and our clients. As well as being able to work on a remote basis, managing your own time and diary with regards to client meetings and working arrangements. You will aso be offered a competitive salary and bonus/ incentive package and company benefits package.

  Please quote 52145 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Client Relationship Manager

• We are currently recruiting for a Pensions Consultant to join a specialist firm based in the South East. The team provides consultancy, secretarial, project, and technical services to a wide range of clients, while also supporting internal teams, firm-wide initiatives, and specialist focus groups.

  This is an exciting opportunity to join a growing team and become involved in a diverse range of projects, working both independently and collaboratively. The successful candidate will have excellent communication and organisational skills, along with experience delivering pension scheme client services.

  Key Responsibilities

  • Provide consultancy, secretariat, and governance services to a portfolio of clients, building and maintaining strong relationships with clients and stakeholders.
  • Organise Trustee and ad-hoc client meetings, including preparing agendas, meeting packs, reports, and presentations.
  • Draft meeting minutes, document and monitor actions and decisions, and maintain scheme governance documentation and policies.
  • Support Trustee boards in meeting Effective System of Governance (ESOG) requirements and maintain Client Hub services.
  • Manage and support a variety of client and internal projects, ensuring delivery within agreed deadlines and maintaining project plans.

  Skills & Experience

  • Strong working knowledge of day-to-day pension scheme management.
  • Experience delivering pension scheme client services.
  • Experience in a client-facing relationship management or secretarial role.
  • Knowledge of pension scheme governance requirements.

  In Return

  • Competitive remuneration package including bonus and profit-sharing payments
  • Private health insurance, life insurance, and income protection
  • Excellent Holiday entitlement
  • Non-contributory pension scheme
  • Full training and study support to support your professional development

  Please quote 52243 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Pension Consultant

• Job Title: Senior Pensions Administrator
  Location: Remote
  Job Type: Full-time

  The Role

  Alexander Lloyd are seeking an experienced Senior Pensions Administrator to join an established Pension Administration firm on a fully remote basis. The role will be responsible for delivering high-quality service to both members and clients across Defined Benefit (DB) and some Defined Contribution (DC) pension schemes.

  The role will focus on ensuring service excellence, supporting team development, and handling more complex pension administration tasks.

  Key Responsibilities:

  • Service member and client queries relating to DB and DC pension schemes
  • Ensure service level agreements (SLAs) and performance standards are consistently met
  • Deputise for the Team Leader when required
  • Act as a senior technical reference point for complex and non-standard cases
  • Review, check, and challenge work completed by junior team members
  • Train, mentor, and support less experienced colleagues, including conducting regular feedback sessions

  The Requirements

  • Proven experience in administering occupational pension schemes
  • Experience coaching and supporting junior team members
  • Strong interpersonal and communication skills (written and verbal)
  • Excellent organisational and time management abilities

  In Return

  • Offered a good salary, benefits package and generous bonus
  • Fully remote working arrangements including flexibility around hours and working arrangements
  • Excellent professional career progression opportunities

  Please quote 52281 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Senior Pension Administrator

• We are seeking an experienced and driven Programme Manager to lead complex, high-impact programmes across our portfolio of change within a Large UK Pension firm. This role involves overseeing interdependent projects, ensuring delivery of business outcomes, and maintaining governance, risk, and quality standards. You will work with diverse teams, manage virtual resources effectively, and foster strong relationships with stakeholders at all levels.

  Key Responsibilities:

  • Programme Management: Plan, design, and deliver programmes using structured project management frameworks. Monitor progress, manage dependencies, and ensure business readiness for change.

  • Governance: Ensure programmes and projects align with strategic goals. Monitor risks, issues, and quality, and deliver benefits as per the business case.

  • Resource Management: Identify and allocate resources for successful programme delivery. Motivate and engage cross-functional, geographically dispersed teams.

  • Programme Leadership: Lead and develop project teams, providing guidance, coaching, and support to achieve programme outcomes.

  • Stakeholder Management: Build trusted relationships with internal and external stakeholders. Communicate complex ideas clearly and manage expectations effectively.

  • Line Management: Manage direct reports, support their development, and contribute to improving project and programme management standards within the business unit.

  Key Experience & Skills:

  • Proven experience delivering complex programmes using Agile and Waterfall methodologies.

  • Strong leadership skills with experience managing geographically dispersed teams.

  • Excellent stakeholder management and communication skills, able to influence at all levels.

  • Strong analytical and problem-solving abilities, with expertise in risk, issue, and dependency management.

  What’s in it for you?

  • Flexible working arrangements, including remote work.

  • Opportunity to work on diverse, high-impact projects across pensions administration and consultancy.

  • Be part of a supportive, innovative team with a focus on professional development.

  • Shape the future of pensions services for organisations and their employees.

  This role would suit a solution-focused and results-driven professional, ready to lead complex programmes and make an impact in the pensions sector, so please do email your CV for more details on this position.

  Please quote 52271 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Pension Programme Manager

• Development Analyst

  Are you experienced in SQL? If yes, this role could be for you!

  Here at Alexander Lloyd, we are working with one our long-standing trustee clients to support their search for a Development Analyst to join their business solutions division. Within this position, you will work with the business solutions manager to enhance systems and supports teams throughout the business with IT solutions.

  Role & Responsibilities:

  • Support the full change lifecycle, including requirements, assessment, implementation, testing, and release activities. Contribute to configuration planning and delivery.
  • Manage support issues, defects, and change requests, ensuring timely triage, allocation, and resolution within agreed timescales.
  • Serve as a subject matter expert for key support activities.

  Essential Criteria:

  • Must have SQL experience
  • 2/3 years of experience in programming/coding
  • Strong stakeholder management experience

  This role is hybrid to London so if this is of interest, reach out to discuss further today!

  Please quote 52366 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

  

  Development Analyst

• Payroll Specialist

  West London

  Hybrid

  Up to £40,000

  Permanent

  We’re supporting a forward thinking organisation looking for an experienced Payroll Specialist to join their team. This is a great opportunity to take ownership of payroll processes in a collaborative, well-structured environment.

  The role

  You’ll support the end-to-end UK payroll cycle, working closely with HR, Finance, and a third-party provider to ensure payroll is accurate, compliant and delivered on time.

  Key responsibilities

  • Run and support monthly payroll, including checks, reconciliations, and validations
  • Review third-party payroll outputs and resolve discrepancies
  • Manage adjustments, off-cycle payments, and year-end processes (P60s)
  • Ensure compliance with UK legislation (PAYE, NI, RTI, pensions, statutory payments)
  • Handle payroll queries and act as a key point of contact
  • Support audits, controls, and continuous improvement

  About you

  • Strong end-to-end UK payroll experience
  • Solid knowledge of HMRC requirements and legislation
  • Experience working with payroll providers (e.g. ADP)
  • Strong Excel skills and attention to detail
  • Confident communicator with a proactive approach

  

  Payroll Specialist

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