• About the company:

    Alexander Lloyd is recruiting on behalf of a well-established and reputable business, specialising in Pensions Administration. The business works with a broad range of clients across the public and private sector and is recognised for its strong governance, technical expertise, and consistent delivery of high-quality services.

    About the role:

    We are seeking an experienced Pension Service Delivery Manager to lead the delivery of pensions administration services to a portfolio of Defined Benefit Schemes. This Senior position combines operational leadership, client management, and strategic improvement, ensuring service excellence, compliance, and sustainable growth. Aligned to the Middlesbrough office and operate a flexible hybrid working arrangement.

    Key Responsibilities:

    • Support the Operations Manager in overseeing the delivery of pensions administration services across public sector schemes.
    • Lead, mentor, and develop administration manager and wider teams.
    • Contribute to commercial activity, including tender responses, billing, and profitability.
    • Deliver client-facing work such as projects.
    • Support strategic changes initiatives, including process and system improvements.

    Key Skills & Experience required:

    • Pensions Administration background (Defined Benefits), with a strong track record of service delivery.
    • In-depth technical knowledge of pensions administration and regulatory requirements.
    • Proven people management experience, including performance management and recruitment.
    • Confident leader with the ability to mentor, motivate, and inspire others.
    • Strong analytical, numerical and problem-solving skills.

    If you feel you meet the skills and experience criteria, and are ready for your next challenge, apply today!

    Pensions Service Delivery Manager

  • About the company:

    Are you an experienced Pensions Administration Manager looking for your next challenge? I’m currently recruiting for a leading UK consulting and administration business, who are expanding its award-winning pensions administration team in Bristol. I’m looking to speak to experienced Pensions professionals with extensive knowledge of DB schemes and who has a passion for delivering exceptional client services.

    About the role:

    As a Pensions Administration Manager, you will be responsible for administration services to a diverse range of clients and oversee a team of administrators within the BAU administration team. This is a hybrid working role and would require travel to the Bristol office x2 days a week, 3x days working from home.

    Key responsibilities:

    • Lead the provision of pensions administration services to a portfolio of Defined Benefit clients.
    • Manage day-to-day client relationships and attend trustee meetings.
    • Drive business growth through marketing initiatives and new business pitches.
    • Oversee pensions projects, ensuring compliance with legislative requirements.
    • Mentor and develop team members.
    • Identify and implement process improvements.

    Skills and experience required:

    • Strong experience in DB Pensions administration, including legislation knowledge.
    • Previous leadership or management or experience in pensions administration.
    • Experience working in a third-party administration or an in-house environment.
    • Excellent client relationship and communication skills.

    Benefits:

    • Competitive salary & annual discretionary bonus
    • 25 days holiday (plus buy/sell options) + bank holidays
    • Pension scheme, matching contributions
    • Health care cash plan
    • Employee assistance programme
    • Life assurance
    • Flexible benefits scheme
    • Paid volunteering days

    Apply today and become part of a forward-thinking team making a real difference in pensions administration!

    Pensions Administration Manager

  • About the company:

    Alexander Lloyd is recruiting on behalf of a well-established and reputable business, specialising in Pensions Administration. The business works with a broad range of clients across the public and private sector and is recognised for its strong governance, technical expertise, and consistent delivery of high-quality services.

    About the role:

    We are seeking an experienced Pension Service Delivery Manager to lead the delivery of pensions administration services to a portfolio of Defined Benefit Schemes. This Senior position combines operational leadership, client management, and strategic improvement, ensuring service excellence, compliance, and sustainable growth. Aligned to the Middlesbrough office and operate a flexible hybrid working arrangement.

    Key Responsibilities:

    • Support the Operations Manager in overseeing the delivery of pensions administration services across public sector schemes.
    • Lead, mentor, and develop administration manager and wider teams.
    • Contribute to commercial activity, including tender responses, billing, and profitability.
    • Deliver client-facing work such as projects.
    • Support strategic changes initiatives, including process and system improvements.

    Key Skills & Experience required:

    • Pensions Administration background (Defined Benefits), with a strong track record of service delivery.
    • In-depth technical knowledge of pensions administration and regulatory requirements.
    • Proven people management experience, including performance management and recruitment.
    • Confident leader with the ability to mentor, motivate, and inspire others.
    • Strong analytical, numerical and problem-solving skills.

    If you feel you meet the skills and experience criteria, and are ready for your next challenge, apply today!

    Pensions Service Delivery Manager

  • About the company:

    Alexander Lloyd is recruiting on behalf of a well-established and reputable business, specialising in Pensions Administration. The business works with a broad range of clients across the public and private sector and is recognised for its strong governance, technical expertise, and consistent delivery of high-quality services.

    About the role:

    We are seeking an experienced Pension Service Delivery Manager to lead the delivery of pensions administration services to a portfolio of Defined Benefit Schemes. This Senior position combines operational leadership, client management, and strategic improvement, ensuring service excellence, compliance, and sustainable growth. Aligned to the Middlesbrough office and operate a flexible hybrid working arrangement.

    Key Responsibilities:

    • Support the Operations Manager in overseeing the delivery of pensions administration services across public sector schemes.
    • Lead, mentor, and develop administration manager and wider teams.
    • Contribute to commercial activity, including tender responses, billing, and profitability.
    • Deliver client-facing work such as projects.
    • Support strategic changes initiatives, including process and system improvements.

    Key Skills & Experience required:

    • Pensions Administration background (Defined Benefits), with a strong track record of service delivery.
    • In-depth technical knowledge of pensions administration and regulatory requirements.
    • Proven people management experience, including performance management and recruitment.
    • Confident leader with the ability to mentor, motivate, and inspire others.
    • Strong analytical, numerical and problem-solving skills.

    If you feel you meet the skills and experience criteria, and are ready for your next challenge, apply today!

    Pensions Service Delivery Manager

  • Would you like to work for a leading Pensions Consultancy and their growing Pensions Data Solutions team?

    This is a senior, client-facing role focused on helping UK Pension schemes resolve complex data challenges. You’ll lead the delivery of Pensions data projects, oversee project teams, and act as a trusted adviser to trustees and senior stakeholders, working across a diverse portfolio of Pension schemes.

    The role

    • Build and execute Pensions data strategies that deliver strong client outcomes
    • Lead and oversee multiple Pensions data projects simultaneously (assess, cleanse, create and remediate data)
    • Act as a trusted adviser to trustees, Pension managers and key stakeholders
    • Deliver high-quality client reports and presentations on technical Pensions data issues
    • Build strong working relationships with administrators, actuaries, legal advisers and internal teams
    • Scope, cost and support new project opportunities while balancing commercial and client priorities

    What we’re looking for

    • Strong consulting and stakeholder management skills
    • Excellent knowledge of UK Defined Benefit Pension scheme provisions and legislation
    • Experience delivering Pensions data projects and presenting to clients
    • Ability to manage multiple workstreams and lead project teams
    • Strong Excel and PowerPoint skills, with the ability to communicate technical material clearly

    Why consider this opportunity?

    • Work on complex, high-impact Pensions data projects
    • Lead innovative data solutions for a wide range of Pension schemes
    • Supportive, collaborative environment with strong career development opportunities
    • Competitive benefits package and flexible working arrangements

    If you’re a technically minded Pensions professional looking to step into a senior, influential role, or know someone who might be, please do apply or message me directly!

    Please quote 52201 when calling Richard at Alexander Lloyd or email them at rdo@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Pensions Lead Data Consultant

  • We are delighted to be working on an exclusive basis to appoint an experienced Talent Development Manager for a well-established and growing organisation based in Epsom.

    You will be responsible for designing and delivering a forward-looking talent and capability strategy that ensures the organisation has the skills, leadership capacity and succession strength required to achieve its performance objectives. This role is critical in building a sustainable leadership pipeline, embedding robust performance frameworks and driving a high-performance culture aligned to the wider People strategy.

    Key Responsibilities

    • Lead and develop the Learning & Development and Recruitment Managers, setting clear objectives, governance standards and delivery expectations across both functions.
    • Own and evolve the organisation-wide capability framework, defining skills matrices, competency standards and structured learning pathways to drive performance excellence and compliance.
    • Design and deliver the leadership development strategy, strengthening management capability and building bench strength across critical roles.
    • Lead the end-to-end talent strategy, including succession planning, high-potential identification and development planning to ensure a diverse and ready pipeline.
    • Act as custodian of the performance management framework, overseeing the full performance cycle including objective setting, calibration, ratings governance and reporting.
    • Oversee recruitment and onboarding strategy, aligning workforce planning, hiring standards and employer brand to ensure a high-quality candidate and new starter experience.
    • Translate people, performance and learning data into actionable insights for senior leadership, identifying trends and recommending strategic improvements.
    • Partner across HR and the wider business to embed talent initiatives effectively, acting as a change agent to support cultural alignment and long-term capability growth.

    Skills and Experience

    • Significant experience leading talent, capability and performance strategies within a regulated financial services environment or similarly compliance-driven industry.
    • Proven experience managing and developing managers across L&D and Recruitment functions.
    • Strong expertise in designing and implementing end-to-end talent frameworks, including competency models, leadership programmes and performance cycles.
    • Solid understanding of the full recruitment lifecycle and workforce planning integration.
    • High data literacy, with the ability to interpret complex people metrics and translate them into strategic recommendations.
    • Strong governance mindset with experience overseeing structured frameworks and ensuring fairness, consistency and accountability.
    • Excellent stakeholder management and influencing skills, with the credibility to operate effectively at senior leadership level.
    • Experience working in a matrix HR structure, ensuring seamless collaboration between strategic design and operational delivery.

    Please quote reference 52200 when calling Martin at Alexander Lloyd or email mhe@alexanderlloyd.co.uk. This is only one of many vacancies we are handling. Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London.

    Due to the high volume of applications, we regret that we cannot respond to all applicants individually. If you do not hear from one of our consultants, you have not been shortlisted for this role.

    Talent Development Manager

  • Alexander Lloyd is delighted to be partnering with a Surrey based organisation, on the recruitment of a HR Advisor.

    This position is responsible for delivering a wide range of HR generalist duties across the full employee journey, supporting the achievement of the HR team’s goals and priorities.

    Key Responsibilities:

    • Oversee a variety of employee relations matters-such as disciplinary, grievance, performance, capability, attendance, and flexible working-by offering clear, timely advice to managers that promotes early resolution and ensures outcomes are fair, consistent, and legally sound.
    • Provide coaching and guidance to managers on interpreting and applying HR policies and procedures, ensuring alignment with current and emerging employment legislation as well as internal standards.
    • Stay informed on changes in employment law, HR practices, and industry trends to ensure compliance and proactively update policies where necessary.
    • Regularly review and refresh HR policies and procedures so they remain relevant, legally compliant, and aligned with organisational objectives.
    • Support the design and roll out of new HR frameworks, policies, and practices to reflect both legislative requirements and best practice standards.
    • Develop and deliver HR training and workshops to build manager capability, addressing knowledge gaps and tailoring content to organisational needs.
    • Contribute to the preparation and analysis of HR data, reports, and workforce metrics in collaboration with colleagues to support informed decision-making.

    Qualifications & Experience:

    • CIPD Level 5 (or equivalent) with substantial experience in an HR Advisor capacity.
    • Confident in producing HR reports and interpreting workforce data.
    • Skilled in creating and delivering training sessions to support manager development in HR-related areas.
    • Strong understanding of UK employment legislation and established HR practices.
    • Proven track record in handling a variety of complex employee relations cases independently.

    Please quote 52198 when calling Martin at Alexander Lloyd or email them at mhe@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

    HR Advisor

  • We are delighted to be working on an exclusive basis, to appoint an experienced HR Shared Services Manager for a well-established and growing organisation head quartered in the Epsom area.


    You     will be responsible for leading the HR Operations function, ensuring a seamless and technology-enabled employee lifecycle experience, overseeing payroll and reward processes and driving data-led improvements across HR systems and services. This role is critical in delivering operational excellence, ensuring regulatory compliance, and supporting the wider People strategy.

    Key Responsibilities

    • Lead and develop the HR Operations and Shared Services team, setting clear objectives, performance standards and governance frameworks.
    • Own the end-to-end employee lifecycle, including Right to Work compliance, contract administration, HR queries and service delivery against defined SLAs.
    • Oversee payroll operations, ensuring accuracy, timeliness and robust controls, working closely with Finance and external providers.
    • Manage compensation and benefits processes, including pay changes, benefits enrolment and employee communications.
    • Lead the annual salary review and bonus cycles, ensuring data accuracy, budget adherence and effective implementation in the HRIS.
    • Manage relationships with external benefits providers and brokers, overseeing renewals, P11D reporting and benefits communications.
    • Lead centralised HR administration for formal documentation and hearings, ensuring high-quality, audit-ready records in partnership with Employee Relations.
    • Act as operational owner of the HRIS and people systems, driving system enhancements and implementation of new HR technologies.
    • Improve people data quality and governance, delivering high-quality reporting, dashboards and actionable insights.
    • Identify and implement automation opportunities to streamline processes, reduce cycle times and improve the employee and manager experience.

    Skills and Experience

    • Significant experience in HR Operations or Shared Services, including payroll oversight and full employee lifecycle administration.
    • Proven people management experience, with the ability to lead and develop multi-disciplinary teams.
    • Strong process and controls mindset, with experience building SOPs, SLAs and audit trails.
    • High data literacy with experience translating data into meaningful insights and reports.
    • Solid knowledge of UK Right to Work legislation, employment law administration and GDPR/data privacy requirements.
    • Experience owning HRIS/HR systems, including system implementation or migration projects.
    • Excellent stakeholder management skills with a strong service-oriented approach.

    Please quote reference 51949 when calling Martin at Alexander Lloyd or email mhe@alexanderlloyd.co.uk. This is only one of many vacancies we are handling. Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London.

    Due to the high volume of applications, we regret that we cannot respond to all applicants individually. If you do not hear from one of our consultants, you have not been shortlisted for this role.

    HR Operations Manager

  • Alexander Lloyd are seeking a permanent Credit Controller to join their stable client.

    The Opportunity

    This is an excellent opportunity for an experienced Credit Controller looking for a new challenge within a well-established and long-standing business based in Crawley. Due to increased workload, the business is expanding its team and seeking a proactive individual to take ownership of their own portfolio of accounts.

    This role focuses on improving and maintaining optimum debtor days while ensuring efficiency and effectiveness across collection procedures. You will play a key role in the smooth running of this established and supportive team.

    While predominantly home-based, you will attend the Crawley office for your initial training week and thereafter approximately once per month for team collaboration and meetings.

    Key Responsibilities

    • Managing your own portfolio of debtor accounts
    • Ensuring timely and effective collection of outstanding debt in line with payment terms and credit control policy
    • Reducing aged debt and improving debtor days
    • Posting and allocating receipts
    • Resolving internal and external queries efficiently
    • Processing new account applications
    • Providing the Credit Manager with clear reporting on aged debt and collection activity
    • Supporting the wider credit control team when required

    About You

    • A minimum of 3 years’ experience within a fast-paced Credit Control or Accounts Receivable role
    • Experience managing your own ledger/portfolio
    • Strong understanding of aged debt and collection processes
    • Confident communicator, comfortable liaising with stakeholders at all levels
    • Highly organised with strong attention to detail
    • Proactive, self-motivated and target-driven

    What’s on Offer

    • Salary up to £30,000
    • Very competitive bonus
    • 25 days holiday plus additional benefits
    • Predominantly home-based working (following initial training week)
    • Supportive and collaborative team environment
    • Flexibility for individuals who add real value to the business

    If you are an experienced Credit Controller who enjoys working autonomously, building strong relationships, meeting deadlines and managing your own portfolio, this could be the perfect next step for you.

    Paying up to £30 per annum + Fantastic benefits, please apply now so we can discuss further!

    Alexander Lloyd is the leading recruiter across a range of roles within the Finance and Accountancy space. From part to fully qualified accountants within Financial Reporting, Management Accounts, FP&A, commercial finance up to Director level throughout Surrey, Sussex, London & Kent.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Credit Controller

  • The Opportunity

    Alexander Lloyd are seeking a Payroll Administrator to join a supportive and developing payroll team. This role would suit someone with previous payroll, finance or administration experience, or an individual looking to build a long-term career in payroll with strong organisational skills and a willingness to learn.

    This is initially a support-based position, with responsibilities increasing in line with business needs and your professional development. Full training will be provided where required.

    During Year 1, you will be based in Crawley with hybrid working arrangements. Following an office relocation, the role will move to Hove (hybrid working will continue).

    Key Responsibilities

    The payroll team is responsible for the accurate and timely delivery of weekly and monthly payrolls.

    Duties may include:

    • Supporting the administration of weekly and monthly payrolls
    • Calculating, processing and recording holiday pay and sick pay
    • Assisting with payroll reporting and finance-related support
    • Handling pay queries professionally and confidentially from colleagues, senior managers, unions and external bodies
    • Processing and administering expense claims
    • Communicating deductions (e.g. pensions, trade union subscriptions, Attachment of Earnings Orders) to the relevant payroll function
    • Managing the colleague train pass process
    • Ensuring pension changes are accurately processed and checked
    • Maintaining compliance with statutory requirements and internal policies

    Responsibilities will grow as your knowledge, skills and confidence develop.

    About You

    You will ideally have:

    • Previous experience in payroll, finance or administration (desirable but not essential)
    • Good working knowledge of Microsoft Office, particularly Excel
    • Strong attention to detail and high levels of accuracy
    • Confident communication skills, with the ability to liaise at all levels
    • A proactive and self-motivated approach
    • The ability to prioritise workload and meet deadlines
    • Flexibility to work additional hours when required to meet payroll deadlines

    This is an excellent opportunity to develop or further your career in payroll within a supportive and collaborative environment.

    Alexander Lloyd is the leading recruiter across a range of roles within the Finance and Accountancy space. From part to fully qualified accountants within Financial Reporting, Management Accounts, FP&A, commercial finance up to Director level throughout Surrey, Sussex, London & Kent.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Payroll Assistant

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