• Alexander Lloyd is delighted to be exclusively partnering with a Sussex based organisation, on the recruitment of a Head of HR Shared Services.

  The Head of HR Services will be a senior leader within the People function, responsible for shaping and delivering operational excellence across all core people processes through external and internal thought leadership.

  Key Responsibilities:

  • HR Operations, Shared Services and Travel delivery. Lead end-to-end HR service delivery across the employee lifecycle, including onboarding, contractual changes, absence management, offboarding, Payroll and the People Hub. Drive excellence in service performance, automation, simplification, and process scalability across high-volume HR functions.
  • Systems, Data & ID Management. Own and evolve HRIS/People Systems (e.g. Oracle Fusion and iTravel) to meet evolving business needs, ensuring robust data governance, ID verification, and regulatory compliance. Collaborate cross-functionally to digitize workflows, improve reporting accuracy, and enhance user experience and analytics capabilities.
  • Resourcing. Lead the enterprise-wide recruitment strategy, building inclusive hiring practices and strong pipelines through strategic sourcing, employer branding, and aligned workforce planning. Ensure a seamless experience for candidates and hiring managers.
  • Governance, Compliance, Resilience & Risk. Ensure full compliance with employment legislation, data protection (GDPR), and internal policies. Lead risk mitigation efforts, conduct regular audits, and serve as a key stakeholder in emergency planning and business continuity strategies.
  • Transformation, Projects & Continuous Improvement. Sponsor and deliver people transformation initiatives, including digitalisation, organisation design, and process optimisation. Apply agile and change management methodologies to embed change sustainably and align projects with broader business strategy.
  • Leadership & Cross-Functional Partnership. A key member of PLT. Inspire and lead multidisciplinary teams, fostering a culture of accountability, development, and inclusion. Partner with senior leaders to align People Operations with strategic intent, acting as a trusted advisor and championing People Services in enterprise-wide forums.

  Skills & Experience:

  • Degree in HR or CIPD, or related relevant experience
  • Proven track record in leading multi-disciplinary HR Operations or Shared Services at a senior level.
  • Strong understanding of people systems, compliance frameworks, and service delivery models.
  • Experience in leading large-scale transformation or change programs.
  • Excellent people leadership, influencing, and relationship-building skills.
  • Familiarity with agile working and digital HR technologies.
  • Demonstrated expertise in using data-driven insights to and translate into strategic decisions.
  • Experience in delivering recruitment processes.
  • Exposure to unionised environments.

  Please quote 51898 when calling Martin at Alexander Lloyd or email them at mhe@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

  

  Head of People Operations

• Alexander Lloyd are looking for 2 Pension Risk Consultants to play a key role in strengthening the governance and control environment. You’ll help design, implement, and deliver a first-line controls assurance framework, ensuring that internal controls across pensions administration meet both internal standards and external regulatory expectations – including the General Code of Practice and AAF 01/20 requirements.

  This is a great opportunity for someone with a background in risk, audit, or pensions operations who enjoys getting into the detail, improving processes, and helping to build a strong culture of assurance and accountability.

  What You’ll Be Doing

  Control Monitoring & Manual Workarounds

  • Execute first-line control monitoring – including testing, reporting, and identifying areas for improvement across Member Services and pensions administration.
  • Support the design and continuous improvement of the assurance framework, ensuring all manual processes and workarounds are effectively controlled.
  • Ensure all controls required to comply with the General Code of Practice and The Pensions Regulator’s guidance are regularly tested, reviewed, and reported.

  AAF 01/20 Internal Control Reporting

  • Support the delivery of the annual AAF 01/20 report, collaborating closely with internal teams and external service auditors.
  • Help define and evidence control objectives across pensions administration, IT, and supporting functions.
  • Monitor and follow up on issues from AAF testing, ensuring that repeat or high-priority findings are addressed effectively.

  Stakeholder Engagement

  • Build strong working relationships with Internal Audit, Risk, and Compliance teams to align and coordinate assurance activities.
  • Present findings and recommendations to the Assurance Manager, contributing to assurance reporting and remediation planning.
  • Act as deputy for the Assurance Manager where required, representing the function in key meetings.
  • Support the ongoing development of internal control frameworks and processes.
  • Assist with audit, risk, and compliance reviews, ensuring minimal disruption to business operations and effective tracking of issues through to resolution.

  What You’ll Bring

  • Proven experience in control assurance, risk, or audit, ideally within a pensions or financial services environment.
  • Strong analytical, communication, and stakeholder management skills.
  • The ability to constructively challenge established practices and drive continuous improvement.
  • A proactive approach to identifying and mitigating risks.
  • A collaborative mindset and willingness to coach and support colleagues.

  Desirable:

  • Professional qualifications (or equivalent experience) in risk, audit, or pensions administration.

  Please quote 51988 when calling Aaron at Alexander Lloyd or email them at apu@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Pension Risk Consultant

• Alexander Lloyd are looking for a Pensions Technical Consultant to join a well established Technical Policy and Services team. In this role, you’ll provide expert pensions technical support to ensure the schemes administered are managed in full accordance with scheme rules, pensions legislation, and regulatory requirements.

  You’ll develop and maintain an in-depth understanding of scheme rules and the broader pensions landscape, assessing how legislative or regulatory changes may impact administration processes and member outcomes. Using this knowledge, you’ll help shape policies, improve operational practices, and share insights across the business.

  Key Responsibilities

  • Understand and adhere to team processes, ensuring peer review requirements are met.
  • Maintain and support the rule amendment process, including processing deeds received from legal advisers within agreed timeframes.
  • Handle day-to-day technical queries (such as transfer legislation and rule interpretation), providing accurate and timely responses to internal and external stakeholders.
  • Support ongoing regulatory compliance by maintaining logs and investigating potential breaches of law.
  • Contribute to business-as-usual activities, such as submitting Scheme Returns to The Pensions Regulator and managing levy invoices.
  • Assist in drafting high-quality, specialist technical advice and analysis for internal teams and Trustees.
  • Share knowledge and provide technical input to training materials, newsletters, trustee updates, and member communications.
  • Keep up to date with developments across the pensions industry and assess their impact on scheme administration.
  • Provide technical support to projects and initiatives involving the Technical Policy and Services team.

  Skills & Experience

  • Strong technical pensions knowledge, gained through experience within the pensions industry.
  • Understanding of pension scheme administration processes.
  • Excellent analytical and investigative skills, with strong attention to detail.
  • Good organisational and time management abilities, able to prioritise effectively and meet deadlines.
  • Strong interpersonal skills and the ability to collaborate effectively with colleagues across teams.
  • Open-minded and proactive approach to teamwork and problem-solving.
  • Confident user of Microsoft Office applications (Word, Excel, PowerPoint).

  Please quote 51999 when calling Aaron at Alexander Lloyd or email them at apu@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Pensions Technical Consultant

• Alexander Lloyd are seeking a highly organised and proactive Technical Support Manager to enhance operational efficiency and support governance within a Transforming Pensions business based from their Darlington office on a hybrid working model.

  This role involves maintaining team processes and documentation, tracking compliance with routine tasks, coordinating meetings, managing inboxes and documents, and supporting governance forums. You’ll also analyse data for trends, collaborate with internal teams on communications and service tracking, and assist with non-pensions technical activities.

  If you enjoy creating structure, improving operational workflows, and supporting a busy technical team, this role offers variety, responsibility, and the chance to make a real impact on team performance and governance.

  Key Responsibilities

  • Maintain and enhance the team housekeeping manual, documenting all routine activities (e.g., mandatory training, timesheets, working arrangements, resource trackers, out-of-office protocols).
  • Track completion of tasks, issue reminders, and escalate repeated non-compliance to line managers.
  • Identify and implement improvements in team operations and communications.
  • Organise team meetings, standardise agendas, and maintain records of actions and outcomes.
  • Collate documents and updates for meetings, chase owners where required, and manage follow-up actions.
  • Assist with scheduling Performance Conversations and 1-2-1s for line managers.
  • Undertake basic inbox management, identifying and raising items for action as necessary.

  Process Improvements

  • Collate key performance indicators and prepare reports and dashboards for leadership teams.
  • Analyse referral data and service tickets to identify common queries, trends, or potential training needs.
  • Work with the Technical Delivery team to monitor and measure service received from external providers.
  • Collaborate with internal communications teams to produce webpages or communications explaining team responsibilities and processes.
  • Edit and format documents and presentations using organisational templates.
  • Raise purchase orders and manage reporting deadlines.

  Governance Support

  • Organise governance forums and meetings on behalf of senior managers.
  • Collate meeting papers and prepare reports summarising discussions and decisions.
  • Track and follow up on outstanding actions and maintain progress trackers.
  • Support maintenance of the Policy and Rules tracker and provide general administrative assistance as required.

  Skills & Experience

  • Strong organisational skills with the ability to prioritise tasks and meet deadlines.
  • Excellent administrative and document management skills.
  • Strong analytical and problem-solving abilities.
  • Effective communication and interpersonal skills, with the ability to collaborate across teams.
  • Experience in coordinating meetings, tracking actions, and supporting governance or compliance processes.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
  • Proactive, detail-oriented, and able to work independently while supporting multiple stakeholders.

  Please quote 52000 when calling Aaron at Alexander Lloyd or email them at apu@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

  

  Technical Support Manager

• 12 MONTH FTC – ASSISTANT INDIRECT TAX MANAGER – RETAIL – LONDON

  Up to £60,000 per annum, hybrid working, must be able commence employment in January 2026

  Our client is seeking an experienced Indirect/ VAT Accountant to cover a period of maternity.

  This role is a mixture of Tax Compliance and Advisory

  – Ensure timely and accurate preparation, filing and payment of indirect tax returns

  – Maintenance of the VAT retail scheme

  – Review VAT treatment of new products

  – Monthly balance sheet accounts

  The Person

  – A professional tax or accounting qualification is preferred

  – Indirect tax experience gained in medium – large business environment or professional practice

  Please quote 52002 when calling Alexander Lloyd. This is only one of many vacancies we are handling. Alexander Lloyd is the leading recruiter across a range of roles within the Finance and Accountancy space. From part to fully qualified accountants within Financial Reporting, Management Accounts, FP&A, commercial finance up to Director level throughout Surrey, Sussex, London & Kent.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Indirect Tax Assistant Manager

• Alexander Lloyd is delighted to be exclusively partnering with a financial services organisation, on the recruitment of an HR Operations Manager.

  You will be responsible for ensuring smooth and efficient management of the employee lifecycle, maintaining strong relationships with external partners, and overseeing the delivery of key HR operational processes and benefits programs. This role plays a critical part in supporting both day-to-day HR activities and the implementation of strategic initiatives that drive business success.

  Key Responsibilities:

  • Lead all operational aspects of the employee lifecycle, including onboarding, role changes, and exits, ensuring a consistent and positive employee experience.
  • Manage relationships with external partners such as HR systems providers, benefits consultants, vendors and legal advisors, ensuring service excellence and compliance.
  • Administer employee benefit schemes, ensuring accuracy, timeliness, and adherence to company policy and statutory requirements.
  • Coordinate and oversee the annual review and renewal of corporate benefits, including life assurance, income protection, and private medical insurance programs.
  • Review monthly payroll data for accuracy and compliance prior to final approval by the Finance Director.
  • Develop and deliver strategic HR projects that enhance operational efficiency and align with broader business and people strategies.

  Skills and Experience:

  • CIPD Level 5 (or equivalent)
  • Proven experience in HR operations or a similar role with exposure to payroll, benefits administration, and HR systems.
  • Strong stakeholder management skills, with the ability to collaborate effectively with internal teams and external providers.
  • Excellent attention to detail, analytical thinking, and problem-solving capabilities.
  • Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
  • Sound understanding of employment legislation and HR best practices.

  Please quote 52001 when calling Martin at Alexander Lloyd or email them at mhe@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

  

  HR Operations Manager

• Finance Assistant – 9-Month FTC
  Crawley

  Up to £35,000

  Hybrid Working

  Are you an experienced Finance Assistant looking for your next contract opportunity? We’re partnering with a leading business who are seeking a proactive and detail-oriented Finance Assistant to join their team on a 9-month fixed-term contract.

  Key Responsibilities:

  • Prepare and post accruals and prepayments
  • Perform balance sheet reconciliations and investigate variances
  • Process supplier invoices, ensuring accuracy and correct coding
  • Manage the purchase ledger, including reconciling supplier statements and resolving queries
  • Handle employee expenses and credit card reconciliations in line with company policy
  • Prepare and process payment runs and ensure timely payments to suppliers
  • Support the month-end process and assist with journal postings
  • Assist with audit preparation and provide supporting documentation as required
  • Liaise with internal departments and external suppliers to ensure smooth finance operations

  About You:

  • Proven experience in a similar Finance Assistant or Accounts Payable role
  • Strong understanding of accruals, prepayments, and balance sheet reconciliations
  • Confident with invoice processing, expenses, and payment runs
  • Excellent attention to detail and organisational skills
  • Proficient in Excel and familiar with major finance systems
  • A team player with good communication skills and a proactive attitude

  

  Finance Assistant

• Would you like to work for a leading Pensions data & technology business and join them as a Pensions Analyst to support large-scale Pensions data and transformation projects. You’ll work directly with clients to analyse, cleanse and migrate data, design and test Pension calculations, and support key industry programmes such as GMP rectification and equalisation.

  Key Responsibilities

  • Analyse complex Pensions data using SQL and Excel

  • Deliver data mapping, migration and cleanse activities

  • Produce and test calculation specifications based on scheme rules

  • Present findings and recommendations to clients

  • Support quality, audit and compliance standards

  About You

  • Experience in a Pensions data focused role

  • Strong Pensions knowledge (legislation, terminology, calculations)

  • SQL, VBA and advanced Excel skills

  • Analytical mindset & ability to communicate complex findings

  • Senior Analyst: 4+ years experience + advanced technical depth

  What’s on Offer

  • Hybrid working based in London or Edinburgh

  • Technical & career development pathways

  • Work on high impact industry projects in a supportive team

  Are you ready to grow your Pensions data career and work for an industry leading organisation in this space?

  Please quote 51996 when calling Richard at Alexander Lloyd or email them at rdo@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Pension Analyst

• Would you like to work for a rapidly growing Pensions technology & consulting business who is looking for an experienced Client Manager to take ownership of a portfolio of clients. You’ll have the opportunity to be the primary point of contact, ensuring exceptional client service, commercial delivery and strong stakeholder relationships.

  What you’ll do

  • Manage day-to-day service delivery and client relationships

  • Drive revenue, growth and profitability across your portfolio

  • Build trusted partnerships and secure strong client satisfaction

  • Work closely with operations to ensure high-quality delivery

  • Provide accurate reporting and support proposition development

  What we’re looking for

  • Experience in Pensions administration, consulting or client management

  • Strong understanding of the UK Pensions landscape

  • Excellent relationship-building and communication skills

  • Competent with Word, PowerPoint and Excel

  • Willingness to travel to offices, client sites and events as needed

  Bonus: Professional qualifications, Pensions data or platform experience

  What’s on offer

  • Flexible working arrangements with remote and hybrid options available

  • Tailored development & training

  • Supportive, growing organisation with long-term career prospects

  • Strong wellbeing-focused benefits package

  Please quote 51997 when calling Richard at Alexander Lloyd or email them at rdo@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Pension Client Manager

• Accounts Assistant – Graduate

  Location: London (Office-based)

  Up to £35,000 + Study Support

  Are you a recent graduate or have a small amount of experience in accounts and looking to grow your career in finance?

  You’ll gain hands-on experience across all areas of accounting while working closely with an experienced and supportive team. This is a great opportunity to develop your skills in a dynamic, fast-paced environment.

  Key Responsibilities:

  • Maintain accurate accounting and project records in COINS
  • Process weekly and monthly invoicing for projects and suppliers
  • Complete daily bank reconciliations and assist with month-end close
  • Support accounts payable, supplier payments, and expense processing
  • Reconcile customer and supplier statements regularly
  • Provide general finance support and manage the finance mailbox when required
  • Ensure compliance with company policies and financial procedures

  About You:

  • Graduate in Accounting, Finance, or a related field (or equivalent experience)
  • Strong attention to detail and good numerical skills
  • Confident using Excel and comfortable learning new systems
  • Proactive, organised, and keen to develop a career in finance

  

  Accounts Assistant – Graduate

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