• About the company:

    Alexander Lloyd is partnering with a leading independent trustee firm with an award-winning reputation and ambitious growth plans for 2026! We’re looking for an experienced Senior Pensions Administrator to join the business on a full-time and permanent basis, which can be aligned to the Manchester office, our client operates a flexible hybrid working environment of x2 days per week.

    This is a brilliant opportunity to take on a senior position within a collaborative, integrated trustee environment. You’ll work closely with trustees, administrators, client managers and actuaries, contributing across a board range of trustee services rather than being siloed into one function.

    About the role:

    As a Senior Pensions Administrator, you will manage and maintain the administration aspects of defined benefit schemes on behalf of the trustee. Acting as a point of contact for scheme members, working closely within and contributing to the trustee team and other third-party suppliers appointed to the scheme.

    • Ensuring proactive project management of tasks being undertaken on a scheme and that they are completed within agreed service levels.
    • Participating and managing projects such as winds ups and calculating member pension benefits.
    • Carrying out forensic research for schemes.

    Skills & experience required:

    • Strong pensions technical knowledge, working in a Defined Benefits pension administration environment.
    • Proven experience working as a Senior Administrator and leading / supporting other colleagues.
    • Understanding of pensions legislation, regulation and codes of practice.
    • Experience of managing ad-hoc and annual pension projects.
    • Excellent communication skills, both verbal and written.
    • The ability to perform in a fast-moving environment whilst still providing excellent services to clients and third parties.

    If you’re an experienced Senior Pensions Administrator looking for your next opportunity, apply today!

    Senior Pensions Administrator

  • About the company:

    Alexander Lloyd is partnering with a leading independent trustee firm with an award-winning reputation and ambitious growth plans for 2026! We’re looking for an experienced Senior Pensions Administrator to join the business on a full-time and permanent basis, which can be aligned to the Glasgow office, our client operates a flexible hybrid working environment of x2 days per week.

    This is a brilliant opportunity to take on a senior position within a collaborative, integrated trustee environment. You’ll work closely with trustees, administrators, client managers and actuaries, contributing across a board range of trustee services rather than being siloed into one function.

    About the role:

    As a Senior Pensions Administrator, you will manage and maintain the administration aspects of defined benefit schemes on behalf of the trustee. Acting as a point of contact for scheme members, working closely within and contributing to the trustee team and other third-party suppliers appointed to the scheme.

    • Ensuring proactive project management of tasks being undertaken on a scheme and that they are completed within agreed service levels.
    • Participating and managing projects such as winds ups and calculating member pension benefits.
    • Carrying out forensic research for schemes.

    Skills & experience required:

    • Strong pensions technical knowledge, working in a Defined Benefits pension administration environment.
    • Proven experience working as a Senior Administrator and leading / supporting other colleagues.
    • Understanding of pensions legislation, regulation and codes of practice.
    • Experience of managing ad-hoc and annual pension projects.
    • Excellent communication skills, both verbal and written.
    • The ability to perform in a fast-moving environment whilst still providing excellent services to clients and third parties.

    If you’re an experienced Senior Pensions Administrator looking for your next opportunity, apply today!

    Senior Pensions Administrator

  • Are you a detail-oriented and proactive Pension Administrator looking for a new role? Then this could be the role for you! In this role, you’ll be instrumental in delivering excellent customer service while ensuring that all pension administration processes meet regulatory and service-level standards.

    What You’ll Be Doing

    • Working towards team goals to achieve exceptional customer service in line with procedural and Service Level requirements.
    • Processing a range of pension administration tasks
    • Handling inbound member queries, providing accurate information, resolving issues efficiently, and maintaining detailed records.
    • Ensuring adherence to Quality Management Systems and relevant regulatory requirements.
    • Taking ownership of personal and professional development by completing relevant training and mandatory e-learning.
    • Identifying and promptly reporting risks, complaints, or breaches to line management and/or the Operational Risk & Compliance Department.
    • Meeting key performance indicators (KPIs) and maintaining high-quality standards in all work.

    What We’re Looking For (Essential Skills & Experience)

    • Demonstrable pension administration experience, ideally within Defined Benefit (DB) pension schemes.
    • Proven ability to manage and handle inbound customer calls effectively.
    • Experience with calculations, payments, and authorising work.
    • Excellent numeracy and data input skills.

    What’s in it for you?

    • Fully remote working with flexible working hours
    • Good Benefits package and Salary
    • Excellent internal career progression opportunities

    Please quote 52157 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Pension Administrator

  • Alexander Lloyd are working with a well-established and growing business in Tunbridge Wells who are looking to recruit an experienced Credit Controller to join their friendly finance team.

    The role:
    Reporting into the Finance Manager, you’ll take ownership of your own ledger and play a key role in managing cash flow and maintaining strong customer relationships.

    Key responsibilities:

    • Managing your own sales ledger
    • Chasing outstanding debt via phone and email
    • Allocating cash and reconciling customer accounts
    • Resolving invoice queries in a timely and professional manner
    • Setting up and monitoring payment plans
    • Producing regular aged debt reports
    • Working closely with internal teams to resolve discrepancies

    About you:

    Previous experience in a Credit Control or Accounts Receivable role

    Confident communicator with a professional and firm approach

    Highly organised with good attention to detail

    Comfortable working to deadlines

    Proficient in Excel and accounting systems

    What’s on offer:

    Salary up to £32,000 depending on experience

    Office location commutable from Tunbridge Wells station

    Supportive and collaborative working environment

    Opportunity to grow and develop within the finance team

    If you’re an experienced Credit Controller looking for a stable role with a great local business, we’d love to hear from you.

    This is only one of many vacancies we are handling. Alexander Lloyd is the leading recruiter across a range of roles within the Finance and Accountancy space. From part to fully qualified accountants within Financial Reporting, Management Accounts, FP&A, commercial finance up to Director level throughout Surrey, Sussex, London & Kent.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Credit Controller

  • About the company:

    Are you an experienced Pensions professional ready to step into a pivotal leadership role? Alexander Lloyd is working in partnership with a leading pensions consultancy currently seeking a Principal Pensions Administrator to join their growing BAU Admin team. This is a standout opportunity to take ownership of some of the most complex and rewarding challenged in Defined Benefits pensions administration.

    This is an exciting opportunity which can offer an interesting working environment which will allow you to build a rewarding career.

    This is a hybrid working role aligned to the Manchester office, 2 days a week in the office, with home working.

    About the role:

    In this role, you’ll act as the main point of contact for trustees and advisers, ensuring schemes are managed with precision, regulatory compliance, and exceptional client service. You’ll bring together your technical expertise, leadership capabilities, and commercial acumen to oversee entire schemes, authorise complex cases, and mentor colleagues.

    From presenting at trustee meetings to leading key projects such as GMP equalisation, buy in’s and buy-outs, this is a role where your impact will be both visible and valued. You’ll also play a strategic part in business development by nurturing client relationships and contributing to new opportunities.

    Key skills and experience required:

    • A minimum of 8 years’ experience in DB pensions administration, with proven expertise in complex and technical cases.
    • In-depth knowledge of UK pensions legislation, regulation, and code of practice.
    • Strong client relationship management skills, including attendance of trustee and client meetings.
    • Experience of leading on projects such as GMP equalisation, buy-in’s, buy-outs, scheme wind-ups
    • Ability to mentor, guide, and support colleagues across the BAU Admin team.
    • Commercial awareness and confidence to be able to support with new business development activity.

    This is more than just a technical role – it’s a chance to join a collaborative, forward-thinking organisation where you experience will shape the future of pensions services. If you’re ready for your next step as a Principal Pensions Administrator, apply today.

    Principal Pensions Administrator

  • Alexander Lloyd are currently partnered with a Growing Re-Insurance provider on a Proposition Governance Lead role that will provide independent challenge, regulatory insight, and governance assurance. You will be responsible for maintaining effective governance frameworks, overseeing regulatory compliance, and ensuring that risks, decisions, and outcomes are clearly evidenced and documented.

    Key Responsibilities

    • Apply and oversee the governance framework for retail retirement propositions, ensuring full compliance with Consumer Duty and PROD4 requirements for the Retail Product Manufacturing unit.
    • Provide effective regulatory oversight, ensuring governance controls operate as intended, risks are identified and escalated appropriately, and decisions are robustly documented.
    • Independently assess product performance, customer outcomes, and governance data to identify regulatory risks, emerging issues, and trends.
    • Provide clear, evidence-based challenge and recommendations to senior stakeholders, including escalation of material regulatory concerns where required.
    • Own and maintain the Proposition Development Procedure (PDP) and Proposition Governance Process (PGP), ensuring documentation remains compliant, current, and approved within regulatory and internal timescales.
    • Lead the annual Fair Value Assessments and Product Reviews for all retail products, ensuring these meet regulatory expectations and are completed to a high standard within required deadlines.
    • Monitor, interpret, and assess regulatory publications and guidance relating to Consumer Duty and PROD4, translating requirements into practical governance controls and embedded processes.
    • Work closely with Retail and Group risk, compliance, and technical teams to ensure a consistent and effective approach to regulatory governance.
    • Act as a subject-matter expert and advocate for strong governance standards, supporting a culture of regulatory accountability across the business.

    Skills and Experience

    • Experience working in a governance, regulatory, risk, or technical role within pensions, the wider retirement market, or financial services.
    • Strong, practical knowledge of Consumer Duty and PROD4, particularly from a product manufacturer perspective.
    • Demonstrable experience implementing, embedding, or providing assurance over Consumer Duty or similar regulatory frameworks.
    • Proven ability to interpret regulatory requirements and convert them into clear governance processes, controls, and documentation.
    • Strong analytical skills, with experience assessing data, customer outcomes, and product performance through a regulatory lens.

    Please quote 52155 when calling Aaron at Alexander Lloyd or email them at apu@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Proposition Governance Lead

  • Business Development Manager

    Here at Alexander Lloyd, we are supporting one of our established clients to search for an experienced Business Development Manager to join their corporate consulting team.

    Role & Responsibilities:

    • Develop and pursue new business opportunities across corporate sectors, with a focus on employee benefits solutions
    • Establish and nurture lasting client relationships, promoting trust and stability
    • Monitor emerging market trends and contribute to new service development

    Essential Criteria:

    • Proven experience in business development or sales within insurance, employee benefits, or professional services

    • Strong communication, negotiation, and stakeholder engagement skills

    • Experience using CRM systems (e.g. Salesforce or HubSpot) with a data-driven approach to sales tracking

    This role is hybrid to their London office and will require some travel to meet with clients so if this opportunity is of interest reach out or apply today to discuss in more detail!

    Please quote 52144 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

    Business Development Manager

  • Senior Operations Specialist

    We are currently partnered with an established organisation that administers a large occupational pension scheme for multiple participating employers within the higher education sector. They are currently looking for a Senior Operations Specialist to join their Operations team.

    Role & Responsibilities:

    • Administer large volumes of data and reconcile monthly payments made to the DB & DC accounts
    • Be the first point of contact for the junior team members and provide them with support and training

    • Overseeing Defined Contribution (DC) member data processes and related employer and member enquiries, maintaining up-to-date knowledge of process changes.

    • Overseeing Defined Benefit (DB) member data processes and enquiries, working alongside the Senior Operations Assistant to support employers and members.

    Essential Criteria:

    • Strong understanding of both DB & DC pension schemes
    • Ability to oversee juniors and support their development
    • Good data entry and data maintenance experience

    This role is hybrid to their London office and also offers a strong pension scheme.

    If you are keen to learn more, reach out or apply today!

    Please quote 52150 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

    Senior Pensions Operations Specialist

  • We are looking for an experienced Senior Pensions Administrator to join our growing team. This is a fantastic opportunity for someone with strong technical knowledge of occupational pension schemes who enjoys managing client relationships, leading projects, and supporting colleagues in delivering high-quality service.

    As a key member of the team, you’ll take ownership of a portfolio of clients and play an active role in ensuring accuracy, compliance, and client satisfaction across all areas of administration.

    Key Responsibilities

    Your duties will include, but are not limited to:

    • Processing all member benefit calculations, including manual calculations

    • Checking manual calculations and project-related tasks on client schemes

    • Taking full responsibility for all administration matters within your client portfolio

    • Managing renewals, including benefit statements, calculations, and preparatory work for trustee reports and accounts

    • Contributing to scheme projects such as bulk annuity (Buy-in/Buy-out) and GMP Equalisation implementations

    • Maintaining and monitoring scheme bank accounts

    • Preparing pension payrolls and pension increase exercises (including dual record GMPe schemes)

    • Maintaining quality standards in line with ISO and AAF best practices

    • Producing regular statistics and reports for trustees

    • Supporting team members to achieve objectives and meet deadlines

    • Participating in service, systems, and process improvement projects

    • Developing strong client relationships and identifying opportunities to improve service and profitability

    • Performing other administration tasks as required by clients or management

    General Duties

    • Attending client administration meetings (mostly remote)

    • Liaising with consultants to ensure service standards and SLAs are met

    About You

    You’ll bring:

    • Proven experience in occupational pension scheme administration

    • Strong technical knowledge of DB and/or DC schemes

    • Excellent numeracy and attention to detail

    • The ability to work independently while supporting team goals

    • Strong communication and client relationship management skills

    • PMI qualifications (or progress toward them) are desirable but not essential

    What We Offer

    • Fully remote working with flexible hours

    • Competitive salary and benefits package

    • Support for professional development and PMI study

    • Collaborative and supportive team culture

    Please quote 52147 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Senior Pension Administrator

  • Client Relationship Director – Remote

    About the Role

    Are you an experienced Client Relationship Manager within the Pensions / Financial Services Sector with experience of working with a portfolio of clients and ensuring lasting sucsessful relationships? The this could be the role for you. Joining a new, dynamic team to transform how the firm engage, interact, and partner with the existing client base of over 150 pension schemes, this is an exciting opportunity to redefine client partnerships. The role will focus on deepening relationships, improving understanding of the clients and schemes, enabling outstanding customer service.

    As Client Relationship Director you’ll be a key figure in strengthening and expanding these relationships. Working closely with Consulting Subject Matter Experts (SMEs), Senior Partners, and the administration operations team, you’ll bring strategic insight, commercial acumen, and exceptional relationship-building skills to every client interaction.

    You’ll play a vital role in enhancing client experience, identifying opportunities for cross-selling and up-selling across service lines, and ensuring alignment between client strategies and our consulting delivery.

    Key Responsibilities

    • Build and nurture long-term relationships with trustees, corporate sponsors, and other key client stakeholders.
    • Partner with Consulting SMEs, Senior Partners, and operations teams to deliver on client strategy and drive consulting service sales.
    • Develop strategic account plans to enhance client satisfaction, retention, and revenue growth.
    • Monitor and communicate performance of existing service delivery and operational effectiveness.
    • Identify and pursue opportunities to cross-sell and up-sell services.

    Key Relationships

    • Clients (trustees and corporate sponsors)
    • Key industry influencers (ITs, TPEs)
    • Market Leader, Consulting Led Clients
    • Senior Partners and consultants within the consulting business
    • Wider client and sales teams, including Sales Enablement

    About You

    You’re an exceptional relationship builder with a deep understanding of pensions and the ability to turn strategic insights into meaningful, value-driven conversations. You thrive on collaboration, innovation, and achieving results through people.

    Essential Skills and Experience:

    • Strong pensions experience, with the ability to discuss key topics with trustees and industry stakeholders.
    • Proven experience in account management or sales within a consulting or regulated business environment.
    • Strategic thinker with excellent commercial awareness.
    • Strong stakeholder engagement and project management skills.

    What’s in it for you?

    You’ll be part of a forward-thinking team that’s reshaping how we connect with clients in the pensions industry. We value diversity of thought, collaboration, and innovation – and you’ll have the opportunity to make a meaningful impact on both our business and our clients. As well as being able to work on a remote basis, managing your own time and diary with regards to client meetings and working arrangements. You will aso be offered a competitive salary and bonus/ incentive package and company benefits package.

    Please quote 52145 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Client Relationship Manager

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