Head of DC Pensions

Alexander Lloyd are looking for a seasoned leader to oversee a New DC pension administration function and deliver a service that truly puts members first. You’ll ensure high-quality operations, strong regulatory compliance-particularly within a Master Trust environment-and a consistently smooth member journey.

In this role, you’ll lead the performance of the DC administration function, driving efficiency, service improvements, and operational excellence. You’ll embed a culture focused on simple, effective member interactions, supported by modern digital tools.

You’ll take ownership of governance and regulatory responsibilities, including assurance reporting, Master Trust submissions, and adherence to key frameworks such as the General Code and AAF 01/06. You’ll also help shape future strategy by strengthening systems, controls, and DC capability across products.

Collaboration is key-you’ll work closely with teams across the organisation, external partners, trustees, and advisers to deliver high standards and continuous improvement.

About You

• Strong background in DC and hybrid pension administration.
• Proven leadership of high-performing teams and operating model change.
• Deep understanding of DC pensions and Master Trust requirements.
• Member-first mindset with the ability to embed cultural change.
• Skilled in governance, regulatory compliance, and analytical problem-solving.
• Confident working with trustees, advisers, and senior stakeholders.

Please quote 52025 when calling Aaron at Alexander Lloyd or email them at apu@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.