Pension Associate

Alexander Lloyd are seeking a proactive and detail-oriented Pensions Associate to join an in-house Scheme in London on a hybrid working model – 3 Days per week in the office.

While day-to-day scheme administration is outsourced, this role plays a critical part in supporting the trustees by managing the relationship with the external administrator, responding to member queries, coordinating member communications, and providing accurate information and insight to support trustee decision-making.

Daily tasks include:

• Acting as the primary point of contact with the outsourced administration provider, ensuring high service standards and timely resolution of issues.
• Managing complex pension queries and trustee services workflows, including shared mailboxes and correspondence, delivering accurate and timely responses.
• Supporting regulatory and governance activities, including scheme returns, annual newsletters, trustee meeting papers, and policy reviews.
• Providing technical input to trustee decision-making, complaints handling, and ad-hoc projects, ensuring compliance with legislation and a positive member experience.

This role is for you if you have:

• Proven experience within the pensions industry, including defined benefit schemes and pensions administration, with exposure to trustee services or governance being highly beneficial.
• Strong technical knowledge of pensions, including scheme rules, legislation, and regulatory requirements affecting administration.
• Excellent communication and collaboration skills, with a proactive mindset and the ability to take ownership of tasks and projects.
• Strong organisational and analytical skills, high attention to detail, and confidence working with data and Excel while managing multiple priorities.
• Experience working with outsourced administrators, legal advisers, and actuaries is advantageous. A professional pensions qualification (such as APMI) is desirable.

Please quote 52103 when calling Aaron at Alexander Lloyd or email them at apu@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.