Pension Technician

We currently have an excellent position for a Pensions Technician to work on either a fully remote or hyrbid working basis.
This is an excellent opportunity to join a Pension Consulting firm who are committed to delivering outstanding service and continuous improvement for all their clients. This is a newly created position for Senior Pensions Technicians to support the Operations team, focusing on complex casework and driving operational excellence.

If you have in-depth knowledge of DB pension schemes, a flair for technical calculations, and a passion for process improvement, this could be the role for you.

What you’ll be doing

• Identifying, designing, and implementing process improvements to enhance the customer experience
• Supporting the team with complex casework and high-value cases
• Processing all events in line with agreed practices, deadlines, and project costings
• Leading projects and engaging with key stakeholders across the business
• Testing and signing off processes and calculations to ensure compliance with SLAs and scheme rules
• Using data and analysis to challenge and improve existing processes
• Providing input into training and development planning
• Sharing knowledge and expertise to foster a collaborative and high-performing team environment

What we’re looking for

• Strong technical pensions knowledge, particularly in Defined Benefit (DB) schemes
• Proven experience performing manual and complex pension calculations
• Proficiency in Microsoft Excel
• A proactive mindset for identifying and implementing process improvements
• Experience coaching, mentoring, or supporting colleagues
• Excellent communication, analytical, and teamwork skills

What’s in it for you

• Generous Holiday allowance with the option to buy additional leave
• Company-matched pension, life assurance, and a range of family-friendly policies
• Voluntary benefits to suit your lifestyle – from retail discounts to wellbeing, travel, and tech perks

Ready to join us?

Be part of a company that values expertise, innovation, and continuous improvement.

Please quote 52016 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.