Product Governance Manager

Product Governance Manager

Redhill (Hybrid 3 days per week office based) | Financial Services

We are currently partnering with a leading financial services organisation to hire a Product Governance Manager to support the delivery of a robust product governance and fair value framework.

This is a fantastic opportunity for someone passionate about customer outcomes, regulatory compliance, and product oversight to play a key role in shaping and improving product performance.

The Role

You’ll be responsible for overseeing fair value assessments and product governance activity, ensuring products deliver good customer outcomes and meet regulatory expectations.

Key responsibilities include:

• Managing fair value assessments across a diverse product suite
• Enhancing and maintaining the product governance framework
• Analysing MI and customer data to identify risks, trends, and improvements
• Leading cross-functional discussions to challenge and improve product performance
• Supporting regulatory compliance, including Consumer Duty and TCF
• Acting as a customer champion, identifying and mitigating potential harm

About You

• Experience in product governance, product oversight, or conduct risk
• Strong understanding of UK regulatory requirements (Consumer Duty, PROD, TCF)
• Ability to analyse MI/data and translate insights into action
• Excellent stakeholder management and communication skills
• Customer-first mindset with a focus on delivering good customer outcomes

Experience within financial services is essential; exposure to insurance products is advantageous.

Get in touch and quote 52012 when calling Phill Stagg @ Alexander Lloyd. 01293 572900 or pst@alexanderlloyd.co.uk.