Senior Pension Administrator

Are you an experienced Pensions Administrator with a strong background in Defined Benefit (DB) schemes, looking to take the next step in a senior and technically engaging role?

We’re recruiting Senior Pensions Administrators for a leading Third Party Pensions Administrator, with opportunities based in Redhill or Leeds. This is a hybrid role, offering flexibility alongside meaningful collaboration with your team.

The opportunity

In this role, you’ll work on more complex DB (and some DC) schemes, act as a technical reference point within the team, and play a key role in supporting and mentoring junior administrators. You’ll have the chance to influence service quality, contribute to process improvement, and deputise for the Team Leader when required.

Key responsibilities

• Managing and responding to member and client queries across DB (and some DC) pension schemes

• Completing and reviewing complex pension calculations and non-standard cases

• Acting as a senior technical point of reference within the team

• Checking, challenging and signing off work completed by junior colleagues

• Training, mentoring and supporting less experienced administrators, including regular feedback

• Supporting the Team Leader and deputising where required

• Assisting with project work and complex cases, including complaints

• Identifying opportunities to improve service delivery and operational processes

• Ensuring service levels, targets and deadlines are consistently met

What we’re looking for

• Proven experience administering DB Pension schemes (essential)

• Experience coaching, mentoring or supporting junior team members

• Strong written and verbal communication skills

• Excellent time management and organisational ability

• High levels of accuracy and attention to detail

• A customer-focused, quality-driven mindset

• Confident using administration systems and standard IT tools

Why consider this role?

• Market leading remuneration package

• Clear opportunities for progression and career development

• Ongoing training and professional support

• A flexible, hybrid working model built on trust

• An inclusive and supportive culture that values diversity and individual contribution

Please quote 52151 when calling Richard at Alexander Lloyd or email them at rdo@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.