Senior Pensions Administrator

About the Opportunity

We are partnering with a highly respected pensions consultancy and administration business that is experiencing continued growth and is looking to appoint an experienced Senior Pensions Administrator to join its established team in Portsmouth.

This opportunity would suit a pensions professional with strong Defined Benefit (DB) administration experience, excellent technical knowledge, and the confidence to handle complex calculations while supporting and developing junior team members. You’ll be joining a collaborative environment where member service, technical excellence, and continuous improvement are at the heart of everything they do.

Key Responsibilities

• Administer a portfolio of Defined Benefit pension schemes in line with service standards and legislation.
• Perform and check complex manual benefit calculations.
• Handle technical and non-standard member and client queries.
• Support the delivery of monthly and annual scheme processes.
• Monitor workflow, service levels, and team performance targets.
• Review and sign off correspondence and member communications.
• Participate in client meetings where required.
• Assist with training, mentoring, and coaching junior team members.
• Contribute to process improvements and operational efficiencies.
• Work closely with internal teams including payroll, pensions accounts, and administration support functions.
• Support Team Leaders with workflow management and project delivery.

About You

To be successful in this role, you’ll ideally have:

• Proven Defined Benefit (DB) pensions administration experience.
• Strong knowledge of pensions legislation and regulatory requirements.
• Experience dealing with retirements, transfers, deaths, leavers, and other scheme events.
• Ability to perform and check complex pension calculations.
• Excellent communication and stakeholder management skills.
• Strong organisational skills with a keen eye for detail.
• Experience mentoring or supporting less experienced administrators.
• Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook.
• A proactive and flexible approach with a commitment to high-quality customer service.

If you’re an experienced pensions professional looking to take the next step in your career with a leading organisation in the pensions sector, we’d be delighted to hear from you.