This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.

Pension Quality Assurance Analyst


£50000.00 - £60000.00 per annum

Pension Quality Assurance Analyst




Sarah Hayes
Alexander Lloyd are working on an exciting new position for a Pension Quality Analyst to join a well-established and expanding Pension firm with a range of UK offices. Working within the wider Pension Administration team you will be responsible for overseeing the quality of service provided to the clients of the firm. Working closely with the Senior Quality Assurance Manager you will provide support in delivering the development, implementation and ongoing maintenance of a QA framework and programmes of internal audits. You will also carry out deep dive reviews when new processes or changes are implemented and act as a subject matter expert regarding business controls and the QA framework.

Other duties of the role will include:

* Assessment of root cause analysis on ongoing complaints
* To take ownership of national initiatives and continuous improvement activities
* Deputise for the Senior Quality Assurance Manager in their absence

Proven experience in Quality Analyst/ Complaints management, ideally within a pension's administration environment is essential as well as a strong understanding of occupational pensions schemes, including - DB, DC and Hybrid schemes. I return you will be given the opportunity to work on your own initiative, shaping new processes and policies within the QA team and have the flexibility to work from home. This is an excellent opportunity for the right candidate to join an already established and successful team within a firm who offer excellent professional progression and support towards qualifications as well as good bonuses and benefits.

Date Posted 26/11/2020 Closing Date 05/12/2020 Location: Home Based

please quote 46884 when calling Sarah at Alexander Lloyd or email them at This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

This job has now been filled but you may be interested in:


Senior Pensions Trustee Executive

London, London, Surrey
£50000 - £80000 per annum
Alexander Lloyd are currently partnering with a leading Independently owned Pensions Trustee firm on a couple of exciting opportunities... More

Employee Benefits New Business Consultant

London, Bristol, Manchester
£45000.00 - £60000.00
If you have experience of selling to and advising corporate clients - big or small - on the Employee Benefit schemes for their staff - covering Risk, Healthcare, Pensions and Flexible Benefits arrangements - and you're looking to working for a growing, award-winning broker in the Employee Benefits field then this is the ideal role for you... More

Senior Investment Consultant

£50000.00 - £85000.00
An expanding Pensions Consultancy now have an open Opportunity to join either their London office as a Senior Pensions Investment Consultants due to New Business wins.You MUST have Defined Benefit Pensions experience to be considered for this role!The successful candidate will be responsible for... More