• Client Service Specialist – Healthcare

  Here at Alexander Lloyd, we are currently partnered with a leading employee benefits consultancy that are keen to continue their growth throughout the business and are looking for an experience client service specialist to join their healthcare team.

  Role & Responsibilities:

  • Administer all aspects of healthcare schemes such as: PMI, cash plans, EAP’s
  • Act as the primary point of contact for all client queries
  • Process renewals, obtain quotes from insurers and produce reports to your consultant

  Essential Criteria:

  • Must have prior healthcare employee benefit administration experience
  • Ability to build and maintain strong relationships with clients

  This role will be hybrid to their Manchester office, if this sounds of interest reach out or apply today.

  Please quote 51755 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

  

  Healthcare Client Service Specialist

• We’re looking for an experienced Employee Benefits Consultant to join a dynamic and forward-thinking team. This is a hybrid role, offering the flexibility to split your time between home and the office.

  As a Consultant, you’ll play a vital role in retaining and developing a portfolio of clients. Your core mission: to deliver outstanding consulting advice, ensure high service standards, and support both existing business and new growth opportunities.

  Key Responsibilities:

  • Serve as a trusted advisor to a diverse portfolio of clients.
  • Lead client meetings, offer expert advice, and manage renewal processes.
  • Build long-term client relationships while identifying new opportunities for growth.
  • Conduct thorough reviews of employee benefits needs and make strategic recommendations.
  • Collaborate across internal teams to deliver integrated client solutions.
  • Stay ahead of market trends and help shape client strategies accordingly.

  We’re looking for someone who:

  • Has strong experience in the Employee Benefits sector, particularly across Group Risk and Healthcare arrangements.
  • Is commercially minded with a proactive, self-starter attitude.
  • Demonstrates strong relationship management and interpersonal skills.
  • Has a track record of delivering value to clients and driving business development.

  What’s on Offer

  • Competitive salary and performance-based bonus
  • 25 days holiday (plus option to purchase more)
  • Comprehensive flexible benefits package, including healthcare
  • Agile and flexible working environment
  • Career growth in a globally respected firm with a strong culture of support and development

  If you’re ready to take your consulting career to the next level and work in an organisation where your expertise is valued, we’d love to hear from you.

  Please quote 51743 when calling Richard at Alexander Lloyd or email them at rdo@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Employee Benefits Consultant

• Are you an experienced employee benefits professional looking to take your career to the next level? Our client is seeking a Client Account Executive to join their expanding firm. This role plays a key part in supporting the service delivery of client accounts, developing trusted relationships, and ensuring benefit programs are expertly managed from strategy to placement.

  What you’ll be doing

  • Advise clients on benefit requirements, insurer services, coverage options and pricing
  • Manage day-to-day servicing to support retention and growth of client accounts
  • Prepare risk specifications, run data audits, manage scheme accounting, and handle ad-hoc consulting
  • Coordinate timely renewals and ensure effective market reviews and policy placements
  • Investigate service disruptions and liaise with carriers to implement resolutions
  • Contribute to the development of strong insurer relationships
  • Ensure all compliance and internal control requirements are met
  • Oversee claims and underwriting activities for assigned clients
  • Collaborate with other Lockton specialist teams to deliver seamless client service

  What we’re looking for

  • Proven experience in SME benefit broking or consulting
  • Deep understanding of healthcare and group risk insurances (ideally both)
  • Outstanding client relationship and communication skills
  • Strong organisational skills with the ability to manage multiple priorities and meet deadlines
  • Analytical mindset with a knack for turning complexity into clear, actionable insight
  • A proactive learner with initiative and the ability to research and problem-solve

  Whats in it for you?
  The chance to join a collaborative and entrepreneurial team, with opportunities to grow, learn, and make an impact. They offer a supportive culture, competitive benefits, and the chance to work with some of the industry’s best.

  Please quote 51543 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

  Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

  

  Associate Employee Benefits Consultant

• About the company:

  Alexander Lloyd is recruiting for Senior Pensions Administrator in Manchester, a fantastic opportunity to join a market leading Pensions Administration business on a full time and permanent basis! The organisation is renowned for its people-first culture, offering employees a wide range of development opportunities across the business.

  About the role:

  As a Senior Pensions Administrator, you will be responsible for providing a wide range of administration services to a portfolio of Pension Schemes, mainly Defined Benefits however may include Defined Contribution & CARE schemes too. The successful candidate will play a vital role in mentoring and checking the work of junior Pensions Administrators. Key responsibilities include:

  • Completing complex BAU Administration cases, supporting on member and client queries in relation to DB and some DC pension schemes.
  • Assisting and processing manual calculations and payments of scheme benefits.
  • Liaising with stakeholders and confidently support on member enquires.
  • Allocating and checking work of junior members of the team.
  • Mentor, train and support junior members of the team where necessary
  • Deputise in the absence of the Team Leader.
  • Assist with ad-hoc routine project work as and when required.

  Key skills and experience required:

  • Current administration experience of Defined Benefits schemes; knowledge of Defined Contributions would be desirable but not essential.
  • Strong manual calculation experience.
  • Current experience of coaching and supporting less experienced administrators, including checking of work.
  • Excellent time management and organisational skills.

  Benefits:

  • Salary up to £38k DOE, potentially flexibility on this for the right candidate
  • Discretionary bonus
  • Hybrid working – x2 days per week
  • 25 days holiday + bank holidays + birthday leave. Option to purchase additional holiday days
  • Volunteering days
  • DC Workplace Pension Scheme
  • Flexible Benefits Scheme
  • Life Assurance
  • Income Protection
  • Health Cash Plan

  If you meet the key skills and experience required and are ready for your next as a Senior Pensions Administrator, please apply today.

  

  Senior Pensions Administrator

• About the company:

  Alexander Lloyd is partnered with a growing Pensions Administration firm, this is a fantastic opportunity and would suit an experienced Senior Pensions Administrator who may have some involvement with projects (specifically scheme events), looking to progress their career within the Pension projects route. This is a hybrid opportunity, 2x days working in the office, 3x days working from home.

  About the role:

  As a Senior Pensions Project Analyst, you will be responsible for assisting and leading with the delivery of pension projects to a portfolio of Defined Benefit schemes.

  The successful candidate will work closely with team members, trustees, insurance companies and other relevant third parties. In addition to this, the candidate will also attend internal and external meetings to provide support and guidance on scheme events.

  The work involved is extremely varied, and the successful candidate will be supported by an experienced and knowledgeable team.

  Skills and experience required:

  • At least 5 year’s experience of working in a Defined Benefit administration environment
  • Strong understanding and knowledge of UK Pensions legislation, regulations and codes of practice.
  • Experience of delivering / assisting with projects such as scheme events.
  • Excellent communication skills both verbal and written
  • The ability to perform in a face-pasted working environment and build strong relationships internally and externally and work to deadline and targets.

  If you’re ready to take the next step in your career as a Senior Pensions Project Analyst, please submit your CV.

  

  Senior Pensions Analyst

• About the company:

  Alexander Lloyd is partnered with a market leading Pension Consultancy and are currently recruiting for experienced Pension Administrator to join their fast-paced and collaborative BAU Pensions Admin team on a permanent basis! This position is aligned to their Manchester office and operate a hybrid working arrangement of 2x days a week in the office, 3x days working from home.

  About the role:

  The successful candidate will provide pension scheme administration to a portfolio of Defined Benefits schemes ranging in size. As a Pension Administrator you will be responsible for providing manual calculations and processing payments of member benefits. In addition to this, you will:

  • Provide excellent administration services to pension scheme members
  • Dealing and responding to enquiries from members, via telephone and email and sending relevant correspondence.
  • Escalate any potential problems and / or complaints for a quick resolution.
  • Producing letter, emails and reports.
  • Developing your knowledge and understanding of the pensions industry by keeping up to date with UK pensions regulations and legislation.

  Key skills & experience:

  • Current Defined Benefits administration, and strong manual calculation experience
  • Strong understanding of UK Pensions regulations and legislations.
  • Motivation – passionate in providing excellent customer service, whilst taking ownership of professional career development.
  • Excellent communication skills – someone who can build strong relationships internally and externally and manage expectations.
  • Experience with Profundo Pen 2 and Bizflow would be desirable but not essential.

  Benefits:

  • Salary up to £30k
  • Discretionary bonus
  • 25 days holidays + bank holidays + birthday leave + volunteering days
  • Flexible Benefits scheme
  • Group Income Protection
  • Health Cash Plan
  • Life Assurance
  • DC Workplace Pension

  If you’re ready to take your next step with an award-winning Pensions Consultancy, please apply today.

  

  Pension Administrator

• About the company:

  Alexander Lloyd is partnered with a Pension’s Consultancy who provide Pensions Administration, Actuarial and Trustee services to clients across the UK! Our client is looking to appoint a Senior Pensions Administrator to their BAU Administration team. This is an exciting opportunity which can offer an interesting working environment which will allow you to build a rewarding career.

  This is a hybrid working role aligned to the Manchester office, 2 days a week in the office, 3x days working from home.

  About the role:

  You will be responsible managing and maintaining the administration aspects of defined benefit and defined contribution pension schemes on behalf of the scheme trustees. The team carry out all types of exercises from winding up schemes and calculating member’s pension benefits to carrying out forensic research for schemes where the business has been appointed by The Pensions Regulator, all the while providing an excellent service to the members.

  Key responsibilities:

  • Process member benefits, including retirements, bereavements, divorces, transfers, joiner & leavers.
  • Producing complex and manual calculations.
  • Allocating and checking of work for junior members of the team.
  • Assist with projects as and when required (GMPe and data exercises, wind up of schemes)
  • Attendance of clients and trustee meetings

  Key skills and experience required:

  • Strong Defined Benefits pension administration experience, ideally a minimum 5+ years from within a pension consultancy or TPA.
  • Strong understanding around UK pensions legislation, and regulations.
  • Excellent communication skills, both written and verbal.
  • Be able to work in a fast-paced environment, providing excellent service to members and clients.
  • Experience in managing ad-hoc and annual pension projects would be advantageous.

  If you meet the key skills and experience required and are ready for your next as a Senior Pensions Administrator, please apply today.

  

  Senior Pensions Administrator

• About the company:

  Are you an experienced SIPP & SSAS Pensions professional ready to take the next step in your career? Join a market leader in Pensions & Insurance consulting, as a SSAS Pensions Consultant in Manchester, on a full-time and permanent basis.

  If you want to be part of a vibrant, and inclusive team who have a passion for exceptional client services, then this opportunity could be for you.

  About the role:

  In this exciting and varied role, the successful candidate will be responsible for:

  • Delivering outstanding client administration to a portfolio of SSAS schemes.
  • Oversee contributions, transfers, loans, property transactions, wind-ups and other administration tasks relating to SSAS schemes
  • Attend client meetings and support where required
  • Identify process improvements

  Key skills and experience required:

  • Current / previous in SIPP/ SSAS pensions administration experience
  • A strong communicator, and team player
  • High attention to detail and the ability to handle complex processes
  • Skilled in client services and confident in handling technical pension matters

  Salary & benefits:

  Our client offers a supportive and flexible working culture that values your contribution and well-being. Benefits include:

  • Salary
  • Discretionary bonus scheme
  • 25 days holiday (with buy/ sell flexibility)
  • Flexible bank holidays & hybrid working
  • Pension Scheme – matching contributions
  • Healthcare cash plan, life assurance and digital GP access
  • Employee assistance programme & well-being support
  • High street discounts & rewards

  

  SSAS Pensions Consultant

• About the company:

  Are you an experienced SIPP & SSAS Pensions professional ready to take the next step in your career? Join a market leader in Pensions & Insurance consulting, as a SSAS Senior Pensions Consultant in Manchester, on a full-time and permanent basis.

  If you want to be part of a vibrant, and inclusive team who have a passion for exceptional client services, then this opportunity could be for you.

  About the role:

  In this exciting and varied role, the successful candidate will be responsible for:

  • Delivering expiring expert consultancy and administration across client portfolios
  • Manage contributions, transfers, loans, property transactions, and regulatory reporting
  • Supporting clients and advisers, ensuring exceptional service
  • Coach and review work produced by junior colleagues
  • Attend client meetings and participate in project work

  Key skills and experience required:

  • Current / previous in SIPP/ SSAS pensions administration experience
  • Excellent communication and problem-solving skills
  • High attention to detail and the ability to handle complex processes
  • Strong client facing experience

  Salary & benefits:

  Our client offers a supportive and flexible working culture that values your contribution and well-being. Benefits include:

  • Salary
  • Discretionary bonus scheme
  • 25 days holiday (with buy/ sell flexibility)
  • Flexible bank holidays & hybrid working
  • Pension Scheme – matching contributions
  • Healthcare cash plan, life assurance and digital GP access
  • Employee assistance programme & well-being support
  • High street discounts & rewards

  

  SSAS Senior Pensions Consultant

• About the company:

  Alexander Lloyd is partnered with a market leading Pension Consultancy and are currently recruiting for experienced Pension Administrator to join their fast-paced and collaborative BAU Pensions Admin team on a permanent basis! This position is aligned to their Manchester office and operate a hybrid working arrangement of 2x days a week in the office, 3x days working from home.

  About the role:

  The successful candidate will provide pension scheme administration to a portfolio of Defined Benefits schemes ranging in size. As a Pension Administrator you will be responsible for providing manual calculations and processing payments of member benefits. In addition to this, you will:

  • Provide excellent administration services to pension scheme members
  • Dealing and responding to enquiries from members, via telephone and email and sending relevant correspondence.
  • Escalate any potential problems and / or complaints for a quick resolution.
  • Producing letter, emails and reports.
  • Developing your knowledge and understanding of the pensions industry by keeping up to date with UK pensions regulations and legislation.

  Key skills & experience:

  • Current Defined Benefits administration, and strong manual calculation experience
  • Strong understanding of UK Pensions regulations and legislations.
  • Motivation – passionate in providing excellent customer service, whilst taking ownership of professional career development.
  • Excellent communication skills – someone who can build strong relationships internally and externally and manage expectations.
  • Experience with Profundo Pen 2 and Bizflow would be desirable but not essential.

  Benefits:

  • Salary up to £30k
  • Discretionary bonus
  • 25 days holidays + bank holidays + birthday leave + volunteering days
  • Flexible Benefits scheme
  • Group Income Protection
  • Health Cash Plan
  • Life Assurance
  • DC Workplace Pension

  If you’re ready to take your next step with an award-winning Pensions Consultancy, please apply today.

  

  Pension Administrator

Swipe to view more