• Sales Support Administrator

    We’re looking for a proactive and organised Sales Support Administrator to join a Health & Employee Benefits team. This role is ideal for someone who thrives in a fast‑paced environment, enjoys supporting consultants, and takes pride in delivering a first‑class client experience.

    You’ll provide essential administrative and client‑support across a wide range of health & group risk products including private medical insurance, cash plans, travel insurance, dental, life, income protection and critical illness. As the first point of contact for consultants, insurers and clients, you’ll help ensure smooth day‑to‑day operations and exceptional service delivery.

    Role & Responsibilities:

    • Diary management, inbox monitoring and appointment booking.

    • Data entry, document creation, filing and system organisation.

    • Handling incoming calls professionally and managing client queries.

    • Providing admin support to consultants and team leaders.

    • Processing renewals, new business, mid‑term changes and membership updates.

    • Requesting quotations and supporting market review reporting.

    • Uploading documentation to internal systems accurately and on time.

    • Maintaining comprehensive client records and liaising with insurer partners.

    Essential Criteria:

    • Highly organised with strong time‑management skills.

    • Confident using Microsoft Office and CRM systems.

    • Accurate, detail‑focused and able to work under pressure.

    • A clear communicator with excellent written and verbal skills.

    • Comfortable managing multiple tasks and supporting a busy team.

    • Ideally will have some group risk or PMI experience/knowledge

    This role is ideally hybrid to their Maidstone office but there could be some flexibility on offer so if this opportunity is of interest, reach out or click apply today!

    Please quote 52537 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

    Sales Support Administrator

  • We are seeking an experienced and motivated Employee Benefits Team Leader to join our growing Employee Benefits team based in Kent. This is a fantastic opportunity for someone with strong technical knowledge of workplace pensions and employee benefits, combined with proven leadership skills.

    You will be responsible for managing a team of Account Managers, overseeing scheme administration, maintaining strong employer relationships, and ensuring full regulatory compliance.

    Key Responsibilities

    Team Leadership & Management

    • Lead, support, and develop a team of Employee Benefits Account Managers
    • Allocate workloads and ensure service levels are consistently met
    • Provide guidance on complex queries and escalated issues
    • Support performance management, training, and continuous development
    • Build and maintain strong relationships with employers, particularly larger or high-value schemes
    • Attend client meetings to review services, resolve queries, and identify opportunities to enhance benefit offerings
    • Provide ongoing advice and support on workplace benefits
    • Oversee administration of workplace pension and employee benefit schemes
    • Handle and resolve complex or escalated queries and complaints
    • Liaise with providers and internal teams to ensure timely resolutions
    • Ensure schemes remain compliant with all regulatory requirements, including those set by The Pensions Regulator
    • Oversee auto-enrolment and re-enrolment processes

    Skills & Experience

    • Strong knowledge of workplace pensions and employee benefits administration
    • Previous experience managing or supervising a team
    • Solid understanding of regulatory requirements, including auto-enrolment and re-enrolment
    • Excellent relationship management and communication skills
    • Strong problem-solving ability and attention to detail
    • Ability to manage multiple priorities and meet strict deadlines

    What We Offer

    • Competitive salary
    • Supportive, team-oriented environment
    • Company pension
    • Life assurance

    Please quote 52320 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Employee Benefits Team Leader

  • Alexander Lloyd are working with a well-established and growing business in Tunbridge Wells who are looking to recruit an experienced Credit Controller to join their friendly finance team.

    The role:
    Reporting into the Finance Manager, you’ll take ownership of your own ledger and play a key role in managing cash flow and maintaining strong customer relationships.

    Key responsibilities:

    • Managing your own sales ledger
    • Chasing outstanding debt via phone and email
    • Allocating cash and reconciling customer accounts
    • Resolving invoice queries in a timely and professional manner
    • Setting up and monitoring payment plans
    • Producing regular aged debt reports
    • Working closely with internal teams to resolve discrepancies

    About you:

    Previous experience in a Credit Control or Accounts Receivable role

    Confident communicator with a professional and firm approach

    Highly organised with good attention to detail

    Comfortable working to deadlines

    Proficient in Excel and accounting systems

    What’s on offer:

    Salary up to £32,000 depending on experience

    Office location commutable from Tunbridge Wells station

    Supportive and collaborative working environment

    Opportunity to grow and develop within the finance team

    If you’re an experienced Credit Controller looking for a stable role with a great local business, we’d love to hear from you.

    This is only one of many vacancies we are handling. Alexander Lloyd is the leading recruiter across a range of roles within the Finance and Accountancy space. From part to fully qualified accountants within Financial Reporting, Management Accounts, FP&A, commercial finance up to Director level throughout Surrey, Sussex, London & Kent.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Credit Controller

  • A well respected and established Pension Administration and Actuarial firm operating in the UK have an opportunity for a Senior Pension Administrator to join their Kent based team on a hybrid working basis. The role will be to a portfolio of clients, preparing manual and computer-generated benefit calculations and related correspondence.

    The main responsibilities of the role will include:

    • Dealing with pension scheme members, explaining how their pension works, handling complex calculations and keeping up to date with changes in the world of pensions.
    • Join a friendly team committed to making the complex world of pensions clear and accessible to members, trustees and employers.

    What we need from you/ what you will receive in return

    • Good DB pensions administration experience
    • Excellent communication skills, with ability to express complicated ideas in a concise and clear way.
    • Ability to calculate pensions and interpret scheme rules
    • Proven and significant experience dealing with DB and DC occupational schemes
    • Good awareness of legislative issue
    • Flexible working options including some homeworking and flexibility in your working day to accommodate your commute or family commitments
    • Full support with training and development opportunities

    Please quote 51077 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Senior Pension Administrator

  • A well respected and established Pension Administration and Actuarial firm operating in the UK have an opportunity for a Senior Pension Administrator to join their Kent based team on a hybrid working basis. The role will be to a portfolio of clients, preparing manual and computer-generated benefit calculations and related correspondence.

    The main responsibilities of the role will include:

    • Dealing with pension scheme members, explaining how their pension works, handling complex calculations and keeping up to date with changes in the world of pensions.
    • Join a friendly team committed to making the complex world of pensions clear and accessible to members, trustees and employers.

    What we need from you/ what you will receive in return

    • Good DB pensions administration experience
    • Excellent communication skills, with ability to express complicated ideas in a concise and clear way.
    • Ability to calculate pensions and interpret scheme rules
    • Proven and significant experience dealing with DB and DC occupational schemes
    • Good awareness of legislative issue
    • Flexible working options including some homeworking and flexibility in your working day to accommodate your commute or family commitments
    • Full support with training and development opportunities

    Please quote 51077 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Senior Pension Administrator

  • HR Advisor (Part-Time)

    Location: Hybrid – 1 day per week in Canterbury, 2 days remote
    Hours: 3 days per week (part-time)
    Salary: ~£40,000 (pro rata)

    Contract: 12m FTC
    Reports to: HR Manager

    The Role

    We’re seeking a proactive and knowledgeable HR Advisor on a 12m FTC to provide professional support across the full employee lifecycle. In this role, you’ll partner with managers to deliver practical HR solutions, ensure compliance with employment law, and help shape a positive and engaging workplace culture.

    You’ll be the first point of contact for HR queries, managing day-to-day issues while also contributing to longer-term HR initiatives and projects. This is an excellent opportunity for an HR professional who enjoys variety and wants to make a visible impact in a supportive, people-focused environment.

    Key Responsibilities

    • Employee Relations – Advise and support managers on employee relations issues, including disciplinaries, grievances, performance, and absence management. Ensure cases are managed fairly, consistently, and in line with policy.
    • HR Advice & Policy – Provide guidance on HR policies, procedures, and employment law. Contribute to the development and updating of policies to ensure compliance and relevance.
    • Recruitment & Onboarding – Manage recruitment campaigns end-to-end, from drafting job descriptions and advertising to shortlisting, interviewing, and issuing offers. Ensure all pre-employment checks (e.g. right-to-work, references, DBS) are completed. Oversee onboarding and exit processes.
    • Learning & Development – Support training needs analysis and liaise with external providers to source appropriate development opportunities.
    • HR Projects – Contribute to organisation-wide HR initiatives such as policy reviews, wellbeing initiatives, and pay/benefits projects.
    • HR Administration – Maintain accurate records in HR systems, prepare contracts and letters, and provide payroll information to Finance in a timely and accurate manner.
    • Data & Reporting – Produce HR reports and metrics to support decision-making and monitor trends.

    About You

    • CIPD Level 5 qualification (or working towards).
    • Proven HR generalist experience with solid knowledge of UK employment law and best practice.
    • Confident handling employee relations issues with a solutions-focused approach.
    • Strong communication skills, able to build trusted relationships with managers and employees.
    • Well-organised, detail-oriented, and able to manage sensitive information with discretion.
    • Comfortable working independently as well as collaboratively in a small team.

    Please quote 51824 when calling Theo Saunders at Alexander Lloyd or email them at tsa@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    HR Advisor Part Time

  • A well respected and established Pension Administration and Actuarial firm operating in the UK have an opportunity for a Senior Pension Administrator to join their Kent based team on a hybrid working basis. The role will be to a portfolio of clients, preparing manual and computer-generated benefit calculations and related correspondence.

    The main responsibilities of the role will include:

    • Dealing with pension scheme members, explaining how their pension works, handling complex calculations and keeping up to date with changes in the world of pensions.
    • Join a friendly team committed to making the complex world of pensions clear and accessible to members, trustees and employers.

    What we need from you/ what you will receive in return

    • Good DB pensions administration experience
    • Excellent communication skills, with ability to express complicated ideas in a concise and clear way.
    • Ability to calculate pensions and interpret scheme rules
    • Proven and significant experience dealing with DB and DC occupational schemes
    • Good awareness of legislative issue
    • Flexible working options including some homeworking and flexibility in your working day to accommodate your commute or family commitments
    • Full support with training and development opportunities

    Please quote 51077 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Senior Pension Administrator

  • Technical & Compliance Manager

    We are currently partnered with one of the UK’s largest local government pension funds to support their search for a Technical & Compliance Lead to join their team.

    Role & Responsibilities:

    • Leading a team with a core focus on compliance & technical legislation
    • Develop & promote technical compliance strategies
    • Provide technical advice regarding any changes or developments with the pension legislation

    Essential Criteria:

    • Strong background in compliance and pensions administration
    • Proven experience in managing a team

    This role can be fully remote so if this sounds of interest, do reach out or apply today.

    Please quote 51604 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

    Pensions Technical Manager

  • A well respected and established Pension Administration and Actuarial firm operating in the UK have an opportunity for a Senior Pension Administrator to join their Kent based team on a hybrid working basis. The role will be to a portfolio of clients, preparing manual and computer-generated benefit calculations and related correspondence.

    The main responsibilities of the role will include:

    • Dealing with pension scheme members, explaining how their pension works, handling complex calculations and keeping up to date with changes in the world of pensions.
    • Join a friendly team committed to making the complex world of pensions clear and accessible to members, trustees and employers.

    What we need from you/ what you will receive in return

    • Good DB pensions administration experience
    • Excellent communication skills, with ability to express complicated ideas in a concise and clear way.
    • Ability to calculate pensions and interpret scheme rules
    • Proven and significant experience dealing with DB and DC occupational schemes
    • Good awareness of legislative issue
    • Flexible working options including some homeworking and flexibility in your working day to accommodate your commute or family commitments
    • Full support with training and development opportunities

    Please quote 51077 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Senior Pension Administrator

  • Pensions Technical Support – 12 month contract likely to go to permanent

    We are currently partnered with a local council to support on the McCloud Remedy which initially, would be a 12-month placement with a view to go permanent.

    Role & Responsibilities:

    • Review, develop and implement changes within the word integration and work flow platforms in the pensions software system
    • To provide support to scheme members, scheme employers on complex cases
    • Manage the training officers and technical officer
    • Maintain and develop strong knowledge of legislation and policy changes


    Essential Criteria:

    • Prior experience with delivering training
    • Experienced in interpreting, understanding, and ensuring compliance with complex pension legislation, effectively communicating insights
    • Must have LGPS experience

    This role can be fully remote, with the expectation of attending an office once per fortnight and additional travel when you would be expected to deliver training in person.

    If this sounds of interest, reach out or apply today.

    Please quote 51178 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

    Pensions Technical Support

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