• We have an eciting new role for a Senior Pensions Administrator to join a growing organisation and join a friendly, supportive environment where the quality of work delivered to clients is genuinely valued.

    As a Senior Pensions Administrator, you will:

    • Complete calculations relating to member benefit entitlements accurately and efficiently.
    • Respond to member, client and stakeholder enquiries in a professional and timely manner.
    • Prepare, analyse and collate pension scheme information as required.
    • Ensure work is completed in line with service standards, regulatory requirements and internal procedures.
    • Support the delivery of a high-quality service to clients and pension scheme members.
    • Contribute to continuous improvement initiatives within the team.

    To be successful in this role, you will have:

    • Educated to A-Level standard or equivalent.
    • Previous experience in a similar pensions administration role, either within a third-party administrator or an in-house occupational pension scheme.
    • Strong experience working with Defined Benefit (DB) pension schemes.
    • A proven track record of delivering excellent customer service.

    Whats in it for you?

    • Competitive salary.
    • Discretionary annual bonus.
    • 25 days annual leave plus bank holidays.
    • Option to buy additional holiday.
    • Hybrid working arrangements.
    • Comprehensive wellbeing programme.
    • Generous pension scheme.
    • Group Life Assurance.
    • Income Protection cover.

    Please quote 52525 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Senior Pension Administrator

  • Senior Implementation Manager

    Here at Alexander Lloyd, we are currently partnered with one of the UK’s leading pension providers, specialising in Defined Benefit (DB), Defined Contribution (DC) and Collective Defined Contribution (CDC) pension scheme management. This is key hire to the business as they gear towards their launch of their new scheme so if you are open to exploring the market, this role could be for you!

    Responsibilities:

    • Take ownership of end-to-end pension scheme transitions from initial scoping through to full operational handover.
    • Shape best-practice methodologies for data migration, risk transfer, asset onboarding and system integration.

    • Integrate systems, processes and data effectively to ensure smooth go‑live and long‑term stability.

    • Act as the main point of contact for employers, trustees, advisers and third‑party administrators.

    • Oversee timelines, risks, dependencies and resources across multiple concurrent implementations.

    • Support New Business by presenting onboarding capability and producing materials for prospective clients.

    Essential Criteria:

    • Must have experience in setting up pension implementations from scratch (can consider DB or DC experience)
    • Strong project and change management experience
    • Experience in strong relationship management both internally & externally

    Our client can be flexible on location but travel to their Leeds office will be required to collaborate with the wider team.

    If this opportunity is of interest, reach out or click apply to learn more today!

    Please quote 52524 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

    Senior Implementation Manager

  • Alexander Lloyd is delighted to be exclusively partnering with a growing international consultancy to recruit a HR Manager.

    This is an exciting standalone HR opportunity for an experienced people professional who thrives in a hands-on generalist role and enjoys taking ownership of the full employee lifecycle. Supporting a UK-based workforce while contributing to global people initiatives, you will act as the trusted HR lead for the business, partnering closely with leaders and employees across a broad range of people-related activities.

    Duties:

    • Act as the primary point of contact for all HR queries, providing expert support and guidance to managers and employees.
    • Manage employee relations matters including performance management, absence management, disciplinary and grievance processes.
    • Lead and support the performance management cycle, including goal setting, reviews, calibration and development planning.
    • Partner with business leaders on reward and recognition activities, including salary reviews and bonus processes.
    • Coach and develop managers to build confidence and capability in handling people matters effectively.
    • Review, update and maintain HR policies and procedures, ensuring compliance with current UK employment legislation and best practice.
    • Manage end-to-end recruitment activity across permanent, contractor and graduate-level hiring programmes.
    • Proactively source high-quality candidates and build talent pipelines to support future business growth.
    • Coordinate onboarding, payroll administration, employee changes and offboarding processes.
    • Maintain HR systems and people data, producing reports and insights to support decision-making.
    • Lead employee engagement initiatives and organise company events to promote a positive culture.
    • Support HR projects, business growth initiatives and global people programmes as required.

    Skills & Experience:

    • Proven HR generalist experience, ideally gained within a consultancy, professional services or fast-paced commercial environment.
    • Strong employee relations expertise with experience managing cases independently from start to finish.
    • Experience delivering full-cycle recruitment across a variety of roles and levels.
    • CIPD Level 5 qualified (or equivalent) with a solid understanding of UK employment law.
    • Previous experience operating in a standalone HR role or a small HR team environment would be highly advantageous.
    • Strong organisational skills with the ability to manage multiple priorities and work autonomously.
    • Excellent communication, stakeholder management and influencing skills.
    • Experience supporting organisational change, business growth or transformation initiatives would be beneficial.
    • Exposure to international recruitment or global people practices would be advantageous.

    Please quote 52521 when calling Martin at Alexander Lloyd.

    This is only one of many vacancies we are handling. Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, HR Manager, HR Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London.

    Due to the high volume of applications we receive, unfortunately we are unable to respond to every applicant individually. If you do not hear from one of our consultants, please assume you have not been shortlisted on this occasion. Please continue to visit www.alexanderlloyd.co.uk for details of other opportunities that may be of interest.

    HR Manager

  • Location: Hybrid / Flexible/ Remote
    Department: Bid Management
    Reporting to: Head of Bid Management

    The Opportunity

    Are you a talented writer with a passion for creating compelling, client-focused proposals? We’re looking for a Bid Writer to join a growing Bid Management team and play a key role in securing new business opportunities within the pensions administration sector.

    Working closely with the Head of Bid Management, Bid Managers, and subject matter experts from across the business, you will contribute to the delivery of complex, high-value bid submissions. This is an exciting opportunity to work in a collaborative, fast-paced environment where your ability to translate technical information into persuasive, customer-centric content will make a direct impact on our success.

    About the Role

    As a Bid Writer, you will support the development of winning proposals by creating high-quality written responses that clearly articulate our strengths, solutions, and value proposition. You will work with stakeholders across multiple functions, helping shape bid strategies and ensuring content is tailored to meet client requirements.

    The role requires excellent written communication skills, strong stakeholder management abilities, commercial awareness, and the confidence to work to challenging deadlines.

    Key Responsibilities

    You will be responsible for:

    • Leading storyboard and content planning sessions with bid teams and key stakeholders.
    • Developing and maintaining strong relationships with subject matter experts across the business.
    • Supporting Bid Managers in defining proposal structures that align with client requirements.
    • Reviewing, refreshing, and tailoring existing content to create compelling bid responses.
    • Writing, editing, and finalising proposal submissions to agreed timescales, escalating risks where necessary.
    • Integrating contributions from sales, marketing, product, finance, legal, commercial, and operational teams into cohesive and persuasive responses.

    About You

    To be successful in this role, you will have:

    • Experience working across the end-to-end bid or proposal lifecycle.
    • A proven ability to produce clear, persuasive, and customer-focused written content.
    • Experience supporting complex and/or high-value bid submissions.
    • Exceptional written communication skills with the ability to adapt style and messaging for different audiences.
    • Strong organisational and stakeholder management skills, with the ability to manage multiple priorities effectively.

    Desirable Experience

    The following would be advantageous but is not essential:

    • Experience within pensions administration, financial services, professional services, or other regulated sectors.
    • Exposure to formal bid governance and review processes.

    Why Join Us?

    You’ll be joining a business that plays an important role in helping organisations and their members navigate pensions administration with confidence. We offer a collaborative and supportive environment where your expertise is valued, your development is encouraged, and your work directly contributes to our growth and success

    Please quote 52522 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Pension Bid Writer

  • Alexander Lloyd are currently partnered with a Growing Re-Insurance provider on a Proposition Governance Lead role that will provide independent challenge, regulatory insight, and governance assurance. You will be responsible for maintaining effective governance frameworks, overseeing regulatory compliance, and ensuring that risks, decisions, and outcomes are clearly evidenced and documented.

    Key Responsibilities

    • Apply and oversee the governance framework for retail retirement propositions, ensuring full compliance with Consumer Duty and PROD4 requirements for the Retail Product Manufacturing unit.
    • Provide effective regulatory oversight, ensuring governance controls operate as intended, risks are identified and escalated appropriately, and decisions are robustly documented.
    • Independently assess product performance, customer outcomes, and governance data to identify regulatory risks, emerging issues, and trends.
    • Provide clear, evidence-based challenge and recommendations to senior stakeholders, including escalation of material regulatory concerns where required.
    • Own and maintain the Proposition Development Procedure (PDP) and Proposition Governance Process (PGP), ensuring documentation remains compliant, current, and approved within regulatory and internal timescales.
    • Lead the annual Fair Value Assessments and Product Reviews for all retail products, ensuring these meet regulatory expectations and are completed to a high standard within required deadlines.
    • Monitor, interpret, and assess regulatory publications and guidance relating to Consumer Duty and PROD4, translating requirements into practical governance controls and embedded processes.
    • Work closely with Retail and Group risk, compliance, and technical teams to ensure a consistent and effective approach to regulatory governance.
    • Act as a subject-matter expert and advocate for strong governance standards, supporting a culture of regulatory accountability across the business.

    Skills and Experience

    • Experience working in a governance, regulatory, risk, or technical role within pensions, the wider retirement market, or financial services.
    • Strong, practical knowledge of Consumer Duty and PROD4, particularly from a product manufacturer perspective.
    • Demonstrable experience implementing, embedding, or providing assurance over Consumer Duty or similar regulatory frameworks.
    • Proven ability to interpret regulatory requirements and convert them into clear governance processes, controls, and documentation.
    • Strong analytical skills, with experience assessing data, customer outcomes, and product performance through a regulatory lens.

    Please quote 52155 when calling Aaron at Alexander Lloyd or email them at apu@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Proposition Governance Lead

  • Pension Administrator – Annual Events & Projects

    A leading UK pension provider is seeking a Pensions Administrator to join their growing Defined Benefit (DB) administration team. This role is ideal for someone with at least 12 months of DB experience who is looking to deepen their technical knowledge, take ownership of scheme events, and deliver high‑quality service to members and employers.

    Responsibilities:

    • Deliver accurate DB pension administration, ensuring high‑quality outputs and strong attention to detail
    • Maintain and update member and employer records
    • Process and check benefit calculations, pension increases, annual allowance, group life assurance and other scheme events
    • Support project work such as valuations, annual benefit statements and data validation
    • Produce and review member communications

    Essential Criteria:

    • DB pensions experience (minimum 12 months)
    • Strong numerical accuracy and benefit‑calculation capability
    • Experience with pension administration systems

    This role is hybrid to Leeds, 2 days per week so if this opportunity if of interest do reach out or click apply today!

    Please quote 52517 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

    Pensions Administrator Annual Events & Projects

  • We are currently recruiting for a number of remote based Pension Administrator roles for candidates with experience of administering Defined Benefit Pension schemes within the UK.

    As a Pension administrator you will be involved in the following duties

      • Supporting a team in operational service delivery in accordance with client contracts, legislation, policy conditions, business rules and procedures, and within the legislative / regulatory framework.
      • Understanding client requirements and making every effort to ensure key performance indicators and quality standards are met.
      • Maintaining up-to-date knowledge of processes, procedures, and products.
      • Handling any complex queries that come through via telephone.
      • Understanding, building, maintaining, and enhancing stakeholder and/or client relationships.
      • Supporting the Pensions Team Manager in preparing for meetings and providing business MI.

    What you will need:

      • Proven pension administration experience with strong knowledge of Defined Benefit (DB) pension schemes, including hands‑on exposure across a broad range of casework.
      • Comprehensive casework experience covering bereavement (death) cases, general day‑to‑day administration, transfers (both in and out of schemes), retirement processing, and financial settlement work.
      • Experience using pensions technical knowledge to coach, train and mentor colleagues, supporting capability and quality across the team.
      • Substantial experience performing manual pension calculations, with confidence handling complex or non‑standard cases.
      • Strong working knowledge of Microsoft Excel, alongside excellent numeracy and data‑inputting skills.
      • Comfortable using multiple IT systems, including Word, Outlook and Teams, with confidence handling telephone‑based queries.
      • Excellent attention to detail, accuracy and quality management skills, with the ability to work under pressure and to tight deadlines.
      • Strong written and verbal communication skills, able to communicate clearly across a range of channels.
      • A collaborative team‑focused approach, with the ability to support, guide and develop other team members.

    About the role:

    Working for one of the UK’s leading pension firms who can offer full or part time roles and flexible working including fully remote roles. You will also have the opportunity for extensive career opportunities and internal progression as well as the chance to take on more responsibilities and get involved in a variety of tasks and projects.

    Please quote 52516 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Pension Administrator

  • Role Description

    Our client are an established UK based firm who offer Pension, Employee Benefits and Actuarial services to range of SME clients and due to continued expansion and success are currently recruiting for a number of Senior Pension Administration positions across the UK.

    As a Senior Pension Administrator within the Defined Benefit Pensions team you will be able to work either fully remotely or on a hybrid basis from a range of UK based offices in a full-time capacity.

    The day-to-day responsibilities include advising on defined benefit pension schemes, managing pension administration processes, and ensuring compliance with regulatory requirements and scheme rules. The role involves interpreting pension policies, calculating benefits, handling member queries, and coordinating with internal teams and external stakeholders is essential to deliver accurate guidance, outstanding service, and successful outcomes for defined benefit pension projects.

    Experience Needed

    • Benefits Administration skills for managing defined benefit pension schemes and related employee benefits.
    • Strong Communication and Customer Service skills to handle member inquiries, explain complex pension information, and maintain professional relationships with clients and stakeholders.
    • Experience working with defined benefit pensions in consultancy, in-house, provider, or trustee environments.
    • Ability to interpret pension scheme rules, perform accurate benefit calculations, and manage documentation and reporting.

    In return

    You will be rewarded with a good salary and Pension as well as wider Employee Benefits, flexible working arrangements and the opportunity to progress in your career and expand your experience in a range of administration and project exposure.

    Please quote 52514 when calling Sarah at Alexander Lloyd or email them at sha@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.

    Senior Pension Administrator

  • Alexander Lloyd is delighted to be exclusively partnering with a well-established organisation, on the recruitment of an Employee Relations Specialist.

    This is an excellent opportunity for an experienced ER professional to join a fast-paced operational environment, providing expert support across a broad range of employee relations matters. Working closely with managers and HR colleagues, you will play a pivotal role in delivering pragmatic, commercially focused advice whilst ensuring a positive employee experience and adherence to employment legislation and company policies.

    Duties:

    • Provide expert guidance to managers on a wide range of employee relations matters including disciplinary, grievance, probation, capability, attendance management and performance issues.
    • Coach and support managers throughout formal employee relations processes, ensuring cases are handled fairly, consistently and within agreed timescales.
    • Advise investigating managers and hearing managers on best practice, process compliance and risk mitigation.
    • Manage a varied ER caseload, maintaining accurate records and monitoring progress to ensure timely resolutions.
    • Identify and escalate complex or high-risk cases to senior HR stakeholders where appropriate.
    • Monitor trends and recurring employee relations issues, providing recommendations to improve processes, policies and management capability.
    • Coordinate and track internal mediation activity, including case monitoring, scheduling and management reporting.
    • Provide HR administration support including preparation of case documentation, meeting coordination and note-taking where required.
    • Develop strong working relationships with operational managers, acting as a trusted advisor on people-related matters.
    • Produce regular case management reports and metrics for HR leadership teams.
    • Contribute to wider HR and employee relations projects designed to support organisational objectives and continuous improvement.
    • Assist in maintaining positive employee and trade union relationships across the business.

    Skills & Experience:

    • CIPD Level 5 qualified or working towards qualification.
    • Previous experience in an Employee Relations, HR Advisor or similar role within a fast-moving operational environment.
    • Strong understanding of UK employment legislation and its practical application in the workplace.
    • Proven experience managing disciplinary, grievance, absence management, performance and conduct-related cases.
    • Experience working alongside recognised trade unions would be highly advantageous.
    • Confident using HR systems and producing management information and case-related reporting.

    Please quote 52518 when calling Martin at Alexander Lloyd.

    This is only one of many vacancies we are currently managing. Alexander Lloyd Human Resources Recruitment Solutions specialises in the recruitment of HR Director, Head of HR, HR Business Partner, Employee Relations, HR Manager, Learning & Development, Talent Acquisition, Reward and Internal Communications professionals across Surrey, Sussex, Kent and London.

    Due to the high volume of applications received, we regret that we cannot respond to every applicant individually. If you do not hear from one of our consultants, please assume that your application has not been successful on this occasion. We encourage you to visit www.alexanderlloyd.co.uk for details of other opportunities that may be of interest.

    Employee Relations Specialist

  • Senior Risk Manager

    A leading UK pensions provider is seeking an exceptional Senior Risk Manager to shape, strengthen and embed risk management across a complex, fast‑evolving organisation. This is a senior, high‑visibility role working directly with Boards, Executives and Trustee clients.

    Within this role, you will lead the development and continuous improvement of the organisation’s Risk Management Framework, ensuring risks are identified, assessed and managed. You’ll own the Risk Management Playbook, deliver risk advisory and assurance services, and act as a trusted senior adviser on strategic, operational and emerging risks.

    Role & Responsibilities:

    • Lead the Risk Framework and drive continuous improvement.

    • Own policies and the Risk Playbook, embedding consistent standards.

    • Deliver risk advisory & assurance with strong independent challenge.

    • Provide senior risk insight to Boards, Executives and Committees.

    • Oversee risk reporting & KRIs with forward‑looking analysis.

    • Lead service assurance and control testing.

    • Champion risk capability, education and culture organisation‑wide.

    • Support strategic change, business transformation and new propositions.

    Essential Criteria:

    • Extensive experience in pensions risk management and institutional investment environments

    • Strong understanding of regulatory, investment, operational and reputational risk

    • Keen drive to develop and elevate the division

    This role is hybrid to a Leeds office, 2 days per week.

    If this opportunity is of interest, reach out or click apply to learn more today!

    Please quote 52495 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

    Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

    Senior Risk Manager

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